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For Companies At a Glance
- Tasks: Assist customers, maintain store presentation, and learn across various departments.
- Company: Join IKEA, a global leader in home furnishings dedicated to sustainability and customer satisfaction.
- Benefits: Enjoy a 15% discount, life assurance, pension contributions, and flexible hours.
- Why this job: Be part of a diverse team that values your unique ideas and promotes personal growth.
- Qualifications: No specific experience required; just bring your passion for customer service and teamwork.
- Other info: Initial training at Warrington before the Chester store opens on October 2nd, 2025.
Job Description: Store Assistant – Chester
Join our team at IKEA Chester as a Store Assistant and be part of creating a better everyday life for the many. In this role, you will enhance customer experience by working across various departments, including sales, customer relations, food, and warehouse fulfillment. You will be trained to work in each of these areas over time.
- Customer Service: Act as a key point of contact for customers, ensuring a seamless shopping experience, and support their needs effectively.
- Product Knowledge: Be curious about our range, learn the stories behind our products, and share this knowledge with customers.
- Sales Support: Maintain a clean, well-stocked, and well-presented area to maximize sales and facilitate easy shopping.
- Vision Alignment: Use the IKEA vision of a better everyday life at home to interact with guests and promote products aligned with their needs.
- Manual Handling: Safely handle manual tasks, including the use of pump trucks and ladders.
We value diversity and welcome candidates from all backgrounds, including those with disabilities. If you require adjustments during the interview process, please inform us early. Please attach an updated CV to your application.
Shortlisted candidates will be invited for a one-to-one interview on September 5th, 2025, at an external location in Chester. The role is initially based at IKEA Warrington until the Chester store opens on October 2nd, 2025. Travel to Warrington for training will be reimbursed.
We are committed to keeping you informed throughout the process. For support or questions, contact emily.thompson@ingka.ikea.com.
Why You Will Love Us
Inspired by our Swedish roots, we are dedicated to creating a better everyday life for many, with products made with care for our planet. Our diverse co-workers are passionate about life at home, and we encourage growth and development.
What We Have in Common
- Living our values
- Being your unique self, respecting others
- A passion for home furnishing
- Performing, learning, and developing
- Having fun!
- A customer-first mindset and versatility in work areas
- Computer literacy and ability to work with technology
- Organizational skills and attention to detail
Job Details
Location: Chester, with initial training at Warrington
Employment Type: Part-Time Permanent
Shift hours: 9am – 9pm, flexible during the day, evenings, and weekends
Hourly Rate: £12.60
Benefits include a 15% discount, life assurance, pension contributions, interest-free loans, and additional paid leave.
Join us to contribute, grow, and share in a welcoming environment where your unique ideas matter.
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Store Assistant - Chester employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - Chester
✨Tip Number 1
Familiarise yourself with IKEA's product range and values. Understanding the stories behind the products will not only help you in customer interactions but also show your genuine interest in the brand during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario. This will prepare you to handle various customer needs effectively, which is crucial for the Store Assistant role.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work across different departments. Highlighting your versatility can set you apart, as the role requires adaptability in sales, customer relations, and warehouse tasks.
✨Tip Number 4
Show enthusiasm for IKEA's vision of creating a better everyday life at home. Prepare examples of how you can contribute to this vision through your work, as it aligns closely with the company's values and mission.
We think you need these skills to ace Store Assistant - Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Store Assistant role. Emphasise customer service experience, teamwork, and any previous retail or manual handling experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home furnishing and your understanding of IKEA's vision. Mention how you can contribute to creating a better everyday life for customers and your willingness to learn across various departments.
Highlight Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability for shifts during the day, evenings, and weekends. This shows your commitment and adaptability to the job requirements.
Prepare for the Interview: Research IKEA's values and product range to demonstrate your knowledge during the interview. Be ready to discuss how you can enhance customer experience and support sales in the store.
How to prepare for a job interview at IKEA
✨Know the Company Values
Familiarise yourself with IKEA's core values and mission. Understanding their commitment to creating a better everyday life for many will help you align your answers with what they stand for during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured a positive shopping experience for customers.
✨Show Enthusiasm for Product Knowledge
Express your curiosity about IKEA's products and be ready to discuss how you would share this knowledge with customers. Showing genuine interest can set you apart from other candidates.
✨Be Ready for Practical Questions
Since the role involves manual handling and working across various departments, be prepared to answer questions about your ability to handle physical tasks and work in a team environment. Think of relevant experiences that showcase your versatility.