At a Glance
- Tasks: Lead loss prevention efforts and create a safe working environment at IKEA Southampton.
- Company: Join IKEA, a global leader in home furnishings with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, 15% discount, life assurance, and free meals.
- Other info: Flexible working hours and opportunities for personal growth await you.
- Why this job: Make a positive impact while developing your leadership skills in a dynamic environment.
- Qualifications: Retail management experience and strong leadership abilities required.
The predicted salary is between 35000 - 35000 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Southampton are looking to welcome a Loss Prevention Leader to their leadership team. Your role will be to ensure a holistic and proactive safety and security risk handling function for the store. You will lead and develop a proactive and comprehensive agenda to create a healthy working environment, mitigating risks and ensuring that all Unit BR&C co-workers identify, assess and proactively handle those risks at a local level.
WHAT WE OFFER
Start Date of employment will be January 2026. Starting salary of 35,000 per annum, based on competence and experience. Domestic relocation support can be discussed at interview. 39 Hours, working 5 days per week and includes alternate weekends. We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs:
- 15% IKEA discount & discount portal helping you save 100s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits Rewards & discount portal.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks.
WHAT YOU'LL NEED TO HAVE
- Experience in retail management with a working understanding in the field of Loss prevention.
- Proven leadership skills with the ability to make well balanced decisions in a fast paced omni channel environment.
- A skilled communicator with good stakeholder management skills, ability to set clear priorities and delegate responsibility.
- Ability to assess and mitigate risks in a business environment.
- Proficient analytical skills to be able to understand performance tracking using KPIs.
- Leadership skills to inspire, motivate, encourage and engage co-workers and the wider management team by creating an open and collaborative culture built on shared motivation and accountability.
WHAT YOU'LL BE DOING DAY TO DAY
- Promote loss prevention in the Units, informing and sharing expertise to develop risk aware decision taking in relation to Area and Market goals.
- Collaborate with the local stakeholder to highlight the details of the root cause analysis to minimize business loss and financial impact of accidents and claims.
- Secure the implementation and the follow through of the INGKA Rules and local legislation, through coaching and guiding the local stakeholders.
- Ensure Business Risk and Compliance standards are met and to provide a Loss prevention focused environment.
- Support the Unit with the awareness of the right knowledge of the Unit stakeholders in relation to the Group S&S Rule by creating a risk & compliance culture by developing leadership and conscious approach in identifying and implementing systems to detect, analyse and reduce business loss, financial impact, prevent incidents and accidents.
- Implement the BR&C agenda locally including the KPI analysis of incidents within the unit with the correct stakeholders and be a point of contact for the Unit in matters connected to Risk & Compliance when it comes to local authorities and follow up.
- Work with the Area BR&C Leader on the KPI analysis to ensure a safe working environment and identify local training needs and work with the Area BR&C Leader to implement the solutions.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV and cover letter with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face to face interview. We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires: Criminal records check.
Loss Prevention Leader - IKEA Southampton Store employer: IKEA
IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Prevention Leader - IKEA Southampton Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
We think you need these skills to ace Loss Prevention Leader - IKEA Southampton Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
