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For Companies At a Glance
- Tasks: Support drivers in delivering IKEA goods with a focus on customer service and safety.
- Company: Join the dynamic team at IKEA Sheffield, known for its inclusive culture.
- Benefits: Enjoy a 15% discount, life assurance, and flexible working hours.
- Why this job: Be part of a growing team and make customers happy with every delivery.
- Qualifications: Experience with GPS and a commitment to health and safety.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 25000 - 35000 £ per year.
IKEA Sheffield are expanding our home delivery operation and have exciting opportunities for Drivers Mate to join our growing team. As a Driver's Mate, you will support the Drivers to ensure the on-time delivery of IKEA goods to customers in the local area while delivering a high level of service.
What we offer
- The Start Date of employment will be: 8 February 2026
- Salary: £29,696 per annum, based on competence & prior experience
- Hours: 39 per week, rolling pattern of 4 days on, 2 days off (including weekends). Shifts between 06:00 and 19:00. Flexibility to discuss during the interview to match life and business needs
Working with us has its rewards
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest-free loans
- Given Day - additional days’ paid leave to take at any point during the year
- LinkedIn Learning & Rosetta Stone subscriptions
What you’ll need to have
- You aim to deliver a quality experience, are prepared to step up and problem solve when things aren’t right
- You take Health & Safety seriously and are comfortable risk assessing your environment
- You are attentive to details, especially checks on your vehicle
- You have experience working with GPS, maps and hand-held scanning devices
What you’ll be doing day to day
- Support the Driver to complete vehicle safety checks and take appropriate action
- Assist in loading goods into the vehicle in a safe and organised manner, ensuring the delivery route matches the goods for maximum efficiency
- Deliver goods to customers’ homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property
- Communicate with customers in person and over the phone to provide a positive customer service experience
- Handle a range of furniture items, from LACK Coffee Tables to PAX Wardrobes
Recruitment process information
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application. Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we will keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. This role requires: Drug & Alcohol test as part of the onboarding, Medical questionnaire, Criminal history check.
Equal opportunity
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
How to apply
For any advice or support, email Recruiter lisa.cathcart@ingka.ikea.com and I will be happy to help!
Driver\'s Mate in Sheffield employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver\'s Mate in Sheffield
✨Tip Number 1
Get to know IKEA's values and culture before your interview. We want to see how you fit into our team, so show us that you understand what makes IKEA special. A little research goes a long way!
✨Tip Number 2
Practice your communication skills! As a Driver's Mate, you'll be interacting with customers regularly. We suggest role-playing common scenarios with a friend to boost your confidence and ensure you can deliver top-notch service.
✨Tip Number 3
Be ready to discuss your problem-solving skills during the interview. We love candidates who can think on their feet, so come prepared with examples of how you've tackled challenges in the past.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We keep an eye on applications that come directly from our site, so make sure you don’t miss out on this opportunity.
We think you need these skills to ace Driver\'s Mate in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Driver's Mate role. We want to see how your skills align with our needs, so don’t be shy about showcasing your customer service and problem-solving abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’d be a great fit for our team. We love seeing personality, so let your passion for delivering quality service come through.
Follow the Application Instructions: When applying, make sure to attach your updated CV as requested. We appreciate attention to detail, so double-check that everything is in order before hitting send. It shows us you’re serious about joining our team!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at IKEA
✨Know Your Stuff
Before the interview, make sure you understand the role of a Driver's Mate. Familiarise yourself with the daily tasks, like vehicle safety checks and customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be ready to discuss your previous experiences in providing excellent service. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to delivering a quality experience.
✨Safety First!
Health and safety are crucial in this job. Be prepared to talk about how you assess risks in your environment and any relevant safety protocols you've followed in past roles. This shows that you take safety seriously and can handle the responsibilities that come with the job.
✨Be Ready for Practical Questions
Expect some practical questions related to using GPS, maps, and hand-held scanning devices. Brush up on your knowledge of these tools and think about how you've used them in previous jobs. This will demonstrate your ability to adapt and perform efficiently in the role.