At a Glance
- Tasks: Assist customers and provide exceptional shopping experiences in a vibrant store environment.
- Company: Join IKEA, a global leader in home furnishings dedicated to making everyday life better for everyone.
- Benefits: Enjoy a competitive hourly rate, 15% discount, flexible shifts, and family-friendly policies.
- Other info: Induction on 06 July; flexible hours available to fit your lifestyle.
- Why this job: Be part of a diverse team that values your ideas and supports your growth while making a positive impact.
- Qualifications: A proactive attitude, customer-first mindset, and ability to work both independently and as part of a team.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Employment Type: Part Time, Permanent
Department: Home Organisation & Second Storage
Number of Positions: 4
IKEA Cardiff are looking to welcome part-time Sales Assistants to join our passionate team. These contracts are 12 - 30 hours a week. You will be passionate about our products and motivated to share inspiring home furnishings solutions with the many people. Previous retail experience is desirable, but if you have a ‘roll up your sleeves’ mindset, we would love to hear from you!
WHAT WE OFFER- Competitive hourly rate of £12.60 per hour.
- Induction date will be Sunday, 06 July. If successful, you will be required to be available to attend your induction on this day.
- Shifts will ordinarily be between 9am and 9pm on Saturdays, 9am and 6pm on Sundays, and at set times during the week a couple of days ordinarily.
- We can discuss flexibility to match your life and our business needs during the interview.
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family’s everyday needs.
- 15% IKEA discount and discount portal helping you save £100s on high street retailers.
- X4 Life Assurance, enhanced statutory pension contributions and interest free loans.
- Family-friendly policies and benefits.
- Commitment to your development throughout your career.
- Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant....as well so much more!
- You have a pro-active approach, love multi-tasking, and are passionate about being part of the team but also can work independently.
- You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
- You are self-driven, make clear decisions, and use your initiative daily.
- You prioritise and organise your own work to make efficient use of the time available with strong attention to detail.
- You provide an exceptional shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
- You are always passionate about the range, curious to learn the stories behind the products and their design.
- You support maximising sales by ensuring your area of responsibility is clean, all products priced, well presented and easy to shop.
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many people.
RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way.
- For any advice or support, email me at and I will be happy to help!
Sales Assistant - IKEA Cardiff Store employer: IKEA
IKEA Cardiff is an exceptional employer that prioritises inclusivity and personal growth, offering a vibrant work culture where every team member's unique ideas are valued. With competitive pay, generous employee benefits including discounts, life assurance, and family-friendly policies, we ensure our Sales Assistants thrive both personally and professionally while contributing to a better everyday life for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - IKEA Cardiff Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
We think you need these skills to ace Sales Assistant - IKEA Cardiff Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
