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For Companies At a Glance
- Tasks: Assist customers in finding solutions for their home needs and maintain a welcoming store environment.
- Company: Join IKEA, a global leader in home furnishings dedicated to making everyday life better for everyone.
- Benefits: Enjoy a competitive hourly rate, flexible contracts, and exclusive discounts on products and retailers.
- Why this job: Be part of a diverse team that values your ideas and supports your growth in a fast-paced setting.
- Qualifications: Strong planning skills, customer-focused mindset, and ability to work both independently and in a team.
- Other info: We welcome applicants from all backgrounds, including those with disabilities, to create an inclusive workplace.
You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is more than just home furnishings. Together, we work to make a better everyday life for the many. It\’s the perfect fit if you want to contribute, grow, and share. Join our team and start a better life for yourself.
IKEA Gateshead is looking to welcome Sales Assistants who thrive in large, fast-paced environments, are comfortable collaborating with customers to meet their sleep and storage needs, and are eager to co-create effectively.
What We Offer
- The start date of employment will be: 29th June 2025
- Competitive hourly rate of £12.60 per hour
- 8-hour weekend-only contracts working Friday to Sunday, with availability until 9.00 pm
- 12, 16, and 20-hour contracts working 3-4 days out of 7 and 3 out of 4 weekends, with availability until 9.00 pm
- Flexibility to match your life and our business needs can be discussed during the interview
Working with Us Has Its Rewards
Our co-workers bring unique ideas and talent every day, and we offer a variety of benefits to suit their and their family\’s needs:
- 15% IKEA discount & discount portal saving hundreds on high-street retailers
- Life assurance of 4 times your pay, enhanced pension contributions, and interest-free loans
- LinkedIn Learning & Rosetta Stone subscriptions
- Financial aid & financial fitness support
And much more! Learn more here.
What You\’ll Need to Have
- Strong forward planning skills, ability to handle multiple tasks, and enjoy teamwork and independent responsibilities, with computer literacy
- A customer-first mindset, making customers feel valued and supported
- Initiative, informed decision-making, and active engagement in daily tasks
- Ability to organise work efficiently with attention to detail
- Ability to handle a range of products using safe manual handling practices
What You\’ll Be Doing Day to Day
- Providing an inspiring shopping experience by approaching customers, identifying needs, and advising on solutions for their homes
- Showing enthusiasm for our range, curiosity about product stories and design
- Supporting sales by keeping areas clean, stocked, priced, and well-presented, including handling some heavy products
We Care for the People
We value diversity of thought, background, and culture to bring great ideas to life. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued.
Come see how we create a better everyday life for the many!
Recruitment Process Information
If you need any adjustments during the interview, please let us know as soon as possible.
- Attach an updated CV with your application
- Shortlisted candidates will be invited via email to an assessment centre
We understand not everyone will be successful, but we promise to keep you informed either way.
For support or advice, email lisa.cathcart@ingka.ikea.com.
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Sales Assistant employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with IKEA's product range and values. Understanding their commitment to sustainability and customer service will help you connect with the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios where you assist them with their home furnishing needs. This will prepare you for real-life customer interactions.
✨Tip Number 3
Visit the IKEA store before your interview to observe how staff interact with customers. Take notes on their approach and think about how you can incorporate similar techniques into your own style.
✨Tip Number 4
Be ready to discuss your teamwork experiences. Think of specific examples where you've successfully collaborated with others, as this is a key quality they are looking for in a Sales Assistant.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what IKEA is looking for in a Sales Assistant. Highlight your customer-first mindset and teamwork skills in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise your ability to handle multiple tasks, your attention to detail, and any previous customer service roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and IKEA's values. Mention how you can contribute to creating a better everyday life for customers and your willingness to work flexible hours.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and keeps you on their radar.
How to prepare for a job interview at IKEA
✨Show Your Customer-First Mindset
During the interview, emphasise your commitment to customer service. Share examples of how you've made customers feel valued in previous roles, as this aligns perfectly with IKEA's focus on creating an inspiring shopping experience.
✨Demonstrate Teamwork and Independence
IKEA values both teamwork and the ability to work independently. Be prepared to discuss situations where you've successfully collaborated with others, as well as times when you've taken initiative on your own.
✨Highlight Your Organisational Skills
Given the fast-paced environment at IKEA, it's crucial to showcase your organisational skills. Talk about how you manage multiple tasks efficiently and maintain attention to detail, especially in busy settings.
✨Express Enthusiasm for the Brand
Show your passion for IKEA and its products during the interview. Research their range and be ready to discuss what excites you about their offerings, as this enthusiasm can set you apart from other candidates.
