Retail Customer Ops Lead β€” Elevate Customer Experience

Retail Customer Ops Lead β€” Elevate Customer Experience

Full-Time On-site
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IKEA Milton Keynes is seeking a Customer Operations Manager to lead a large team and deliver exceptional customer experiences. You will shape the customer journey, drive operational excellence, and develop a culture where co-workers and customers thrive.

You will inspire teams, manage budgets, and leverage customer insights to improve service levels. The role offers a start date in December 2026 and a starting salary of Β£35,145 with a 39-hour week over 5 days and some weekend off.

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Retail Customer Ops Lead β€” Elevate Customer Experience employer: IKEA

IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.

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Contact Details:

IKEA Recruitment Team