At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in our restaurant.
- Company: Join IKEA, a global leader in home furnishings and sustainability.
- Benefits: Enjoy a 15% discount, 28 days holiday, and family support perks.
- Why this job: Be part of a diverse team making a positive impact on customers' lives.
- Qualifications: 2 years of leadership experience or readiness for the next step required.
- Other info: Shifts are flexible, with alternate weekends off and a supportive work culture.
The predicted salary is between 20800 - 36400 £ per year.
IKEA Greenwich is looking for a Restaurant Team Leader to join our food team. You will be responsible for ensuring excellent customer experiences, implementing compliance standards, and contributing to the store's food expertise.
What We Offer
- Starting salary: £26,000 per annum, based on experience
- 39 hours/week, 5 days, shifts between 7am - 11pm, alternate weekends off
- Applicants must be over 18 due to health & safety regulations
- 15% IKEA discount & access to I-Benefits portal
- 28 days holiday
- Life Assurance, pension contributions, interest-free loans
- Family childcare & wellbeing support
Candidate Requirements
- At least 2 years leadership experience or ready for the next step
- Experience in leading high-volume, fast-paced, organized environments
- Ability to handle multiple priorities and meet deadlines
- Resilience under pressure
Daily Responsibilities
- Create a safe, healthy, sustainable, and joyful food environment
- Implement compliance standards for safety and quality
- Support and coach team members to deliver excellent customer service
- Ensure food safety standards, reduce waste, and act on customer feedback
- Build team competence through coaching and support
Our Commitment
We value diversity and welcome candidates from all backgrounds. Join us to help create a better everyday life for the many.
Restaurant Team Leader - Greenwich employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader - Greenwich
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to sustainability and customer service will help you align your responses during interviews and show that you're a great fit for the team.
✨Tip Number 2
Prepare examples from your past leadership experiences that demonstrate your ability to handle high-pressure situations. Highlighting specific instances where you've successfully managed a team or improved customer satisfaction can set you apart.
✨Tip Number 3
Network with current or former IKEA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Showcase your passion for food and customer service during the interview. Discuss any relevant experiences or ideas you have for enhancing the dining experience at IKEA, as this will demonstrate your enthusiasm for the role.
We think you need these skills to ace Restaurant Team Leader - Greenwich
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Restaurant Team Leader position. Tailor your application to highlight relevant experience and skills that align with what IKEA is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, particularly in high-volume, fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to handle multiple priorities.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and food safety. Mention specific examples from your past experiences that showcase your ability to lead a team and implement compliance standards effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at IKEA
✨Show Your Leadership Skills
As a Restaurant Team Leader, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've successfully led teams in high-pressure environments, focusing on your ability to motivate and support team members.
✨Understand Food Safety Standards
Since the role involves ensuring food safety and compliance, brush up on relevant regulations and standards. Be ready to discuss how you have implemented these in previous roles and how you would approach them at IKEA.
✨Emphasise Customer Experience
IKEA values excellent customer service, so think of instances where you've gone above and beyond for customers. Highlight your strategies for handling feedback and improving customer satisfaction in a fast-paced environment.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and expectations for the Restaurant Team Leader role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.