At a Glance
- Tasks: Lead a dynamic sales team and create inspiring shopping experiences for customers.
- Company: Join IKEA Exeter, a vibrant retail environment with strong values.
- Benefits: Starting salary of £34,000, flexible hours, and opportunities for growth.
- Other info: Diverse workplace welcoming candidates from all backgrounds.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: 3+ years in retail management and a passion for home furnishings.
The predicted salary is between 34000 - 34000 £ per year.
IKEA Exeter are lookin for a Sales Department Manager to join the team.
Are you energized by a busy retail environment where every day presents new ways to contribute?
As a key member of our sales management team, youll lead with the IKEA values guiding your actionsmotivating your team, improving sales results and turning customer needs into meaningful solutions.
Together, youll create an inspiring shopping experience, develop skilled co-workers and help make our store a welcoming destination for everyone.
WHAT WE OFFER
Start Date of employment will be discussed during interview.
Starting salary of £34,000 per annum dependent on skills and experiences.
39 hours a week, working 5 days over 7 (including 1 - 2 late shifts a week), including alternate weekends.
We operate 7 days a week to meet the shopping needs of our guests, so this role will require availability to work during the day, late evenings and full weekends.
We are happy to discuss flexibility and your availability at interview.
WHAT YOU'LL NEED TO HAVE You bring at least three years of experience managing people in a commercial retail environment.
A motivated and engaged leader, you will become an integral part of our sales management team, and you can demonstrate experience delivering to sales targets and organisational priorities.
You have a forward-thinking mindset, collaborating with your team to guide your department and taking advantage of sales opportunities.
You guide others through the IKEA Values, inspiring the people around you by setting an example and assigning responsibilities when needed.
You work cross-functionally with other departments and, using your effective written and verbal communication skills, can promote flexibility, speed and simplicity.
An enthusiasm for home furnishings and experience in selling, understanding customers and their needs.
Experience of leadership in a fast-paced environment with the ability to prioritise and organise your own and others workload.
Business-minded with customer in focus to deliver results, ability to make quick decisions and take personal initiatives, open to change.
Leading others, you will have good communication skills that can enable building relationships with co-workers and customers.
You will be someone who believes in and can work in line with the IKEA Concept and Brand Identity.
WHAT YOU'LL BE DOING DAY TO DAY Take responsibility for your department goals and secure that your action plan ensures the country priorities for your department are implemented in your store.
You will follow up and take action accordingly by using proven solutions and good examples.
You respond promptly to commercial opportunities and take full responsibility for ensuring your shop is well maintained, clean, tidy, priced and full.
You develop a knowledgeable and capable team ensuring they all have the correct knowledge of the range and IKEA services, enabling them to share this with our customers to provide a great shopping experience.
With people at the heart of what you do, you will work with succession to identify the right people, whilst ensuring you have the right number of experienced co-workers in the right place at the right time.
WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
RECRUITMENT PROCESS INFORMATION If you have any special requirements during the interview process, please let us know as soon as possible.
Please attach an updated CV and Cover Letter with your application so we can get to know you better.
Shortlisted candidates will be invited by email to attend an interview.
Prior to interview, you will be asked to complete a task to present at your interview.
Come see things a little differently with us and be part of creating a Wonderful Workday.
IKEA reserves the right to close a job vacancy earlier than originally advertised.
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Sales Department Manager in Plymouth employer: IKEA
IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Department Manager in Plymouth
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
We think you need these skills to ace Sales Department Manager in Plymouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
