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- Tasks: Create memorable shopping experiences and support customers across various store departments.
- Company: Join the dynamic team at IKEA Norwich, where inclusivity and innovation thrive.
- Benefits: Enjoy a competitive hourly rate, flexible shifts, and fantastic employee discounts.
- Why this job: Make a positive impact while working in a fast-paced, fun environment.
- Qualifications: Customer-focused mindset; previous experience is a plus but not required.
- Other info: Diverse workplace welcoming all backgrounds; excellent growth opportunities.
The predicted salary is between 10 - 16 £ per hour.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
We are recruiting Store Assistants to work within our new store team at IKEA Norwich. Join our team at the new Norwich store as a Store Assistant. You'll be passionate about our products and motivated to share inspiring home‐furnishing solutions with the many people. Alongside IKEA Food, you'll work across multiple sales areas of the store—including customer services, Click & Collect and replenishment—ensuring smooth service and maintaining a great customer experience wherever you are. Whether you're helping customers find what they need, preparing online orders or keeping our shelves stocked, you'll play a vital role in creating a welcoming atmosphere and a positive shopping experience. If you love working in a fast‐paced environment and making people smile, this is the perfect role for you!
WHAT WE OFFER
- The Start Date of employment will be 6th March 2026
- Competitive hourly rate of £13.45 per hour.
- 12 hours working 2-3 days per week, with shift patterns being during the day, evenings and full weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
WHAT YOU'LL NEED TO HAVE
- A straightforward approach, enjoy handling several tasks at once and are committed to being part of the team but also can manage your own workload efficiently in an extremely fast-paced team environment.
- A customer first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
- While previous food and customer service experience is beneficial, we are open to candidates who demonstrate a readiness to be actively involved in the work.
- Able to prioritise and organise your own work to make efficient use of the time available with thorough attention to detail.
- Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.
- Computer literate and able to work with technology.
WHAT YOU'LL BE DOING DAY TO DAY
- Providing a memorable shopping experience for our customers working across various departments, supporting store guests to find the most suitable solutions for their life at home.
- Support maximising sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
- You will use the IKEA vision of a better everyday life at home and prioritise the guests by interacting with guests and promoting products to align with their needs.
- The role is multi-skilled, where you will perform a variety of tasks across the store, working between sales, checkouts, stock replenishment and food service.
- You may have to effectively use the appropriate stock ordering processes and procedures to secure quality ingredients and food safety, introduce vitality and reduce waste.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
- Support your colleagues, lend a hand, and create a positive work environment, contributing to a proud team.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email jack.mcskeane@ingka.ikea.com and I will be happy to help!
Store Assistant - Norwich - IKEA Norwich - Hall Road Retail Park Store in Peterborough employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - Norwich - IKEA Norwich - Hall Road Retail Park Store in Peterborough
✨Tip Number 1
Get to know IKEA's values and culture before your interview. We want to see how you can fit into our team and contribute to making a better everyday life for the many. Show us your passion for home furnishings and customer service!
✨Tip Number 2
Practice your communication skills! Whether you're helping customers or working with colleagues, being able to express yourself clearly is key. We love candidates who can engage with others and create a welcoming atmosphere.
✨Tip Number 3
Be ready to showcase your multitasking abilities. In a fast-paced environment like ours, we need team members who can juggle various tasks while keeping a smile on their face. Think of examples from your past experiences that highlight this skill!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the IKEA family. Let's make a positive impact together!
We think you need these skills to ace Store Assistant - Norwich - IKEA Norwich - Hall Road Retail Park Store in Peterborough
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for home furnishings and how you can contribute to making a positive impact at IKEA.
Tailor Your CV: Make sure your CV is tailored to the Store Assistant role. Highlight any relevant experience in customer service or food handling, and show us how you can juggle multiple tasks while keeping customers happy!
Show Your Team Spirit: We love teamwork at IKEA! In your application, mention any experiences where you've worked well with others or contributed to a positive work environment. It’s all about creating that welcoming atmosphere for our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at IKEA Norwich!
How to prepare for a job interview at IKEA
✨Know the IKEA Values
Before your interview, take some time to familiarise yourself with IKEA's core values and mission. Understanding their commitment to creating a better everyday life for the many will help you align your answers with what they stand for.
✨Show Your Customer-Centric Mindset
During the interview, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to make customers feel valued and supported, as this is crucial for a Store Assistant role.
✨Demonstrate Flexibility and Team Spirit
IKEA values teamwork and adaptability. Be prepared to discuss how you've successfully worked in fast-paced environments and how you can juggle multiple tasks while supporting your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the training process. This shows your genuine interest in the role and helps you understand how you can contribute to the store's success.