At a Glance
- Tasks: Help customers, serve in the Bistro, and keep the store looking its best.
- Company: Join the inclusive team at IKEA Chester, where every day is unique.
- Benefits: Enjoy a 15% discount, life assurance, and flexible working hours.
- Other info: Diverse workplace welcoming all backgrounds; great career growth opportunities.
- Why this job: Make a positive impact while gaining valuable experience in retail.
- Qualifications: Team player with a customer-first mindset; retail experience is a plus.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
We are recruiting Store Assistants to join our new store team at IKEA Chester, CH1 4QG. At IKEA, no two days are the same. One moment you'll be helping customers find the perfect solution for their home, the next you'll be serving smiles in our Bistro, supporting click-and-collect orders, or keeping our store looking its very best. If you're a team player who loves variety, enjoys helping people, and isn't afraid to roll up your sleeves, we'd love to welcome you to our Chester team. Together, we'll create memorable shopping experiences that inspire our customers and bring the IKEA vision of a better everyday life at home to life.
WHAT WE OFFER
- The Start Date of employment will be: 2026
- Hourly rate of 13.45 per hour.
- 12 hours weekly, working 3 days out of 7 and 3 out of 4 weekends.
- 16 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- 24 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- Working hours will be between 7am to 8:30pm. We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save 100s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits Rewards & discount portal....as well so much more!
YOU'LL NEED TO HAVE
- Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
- Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
- Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
- Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important.
- Confident using computers and technology to support day-to-day tasks.
- Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.
- Experience in food service or food safety is an advantage, though not required.
WHAT YOU'LL BE DOING DAY TO DAY
- You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and food service in the Bistro.
- You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
- Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop.
- Some products may involve heavy lifting. You may carry out manual handling and heavy lifting of various stock.
- Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
- You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an up-to-date CV with your application to help us learn more about your experience and background. Shortlisted candidates will be invited to complete an on-demand video interview. Candidates who successfully complete the on-demand video interview will be invited by email to attend a live virtual interview with a member of the recruitment team, taking place between 7th and 16th September. Candidates who are successful at the recruitment team interview stage will be invited to attend a face-to-face interview at the Chester unit, taking place during the week commencing 21st September. We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires: Medical questionnaire.
Store Assistant - Chester - IKEA Chester - Greyhound Retail Park Store in Northwich employer: IKEA
IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - Chester - IKEA Chester - Greyhound Retail Park Store in Northwich
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IKEA, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IKEA that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IKEA will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IKEA and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IKEA
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IKEA, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IKEA!
