\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Warrington are looking to welcome a Product Recovery Operations Specialist to join our amazing recovery team.
Are you passionate about sustainability, problem-solving, and creating great customer experiences? As a Product Recovery Operations Specialist, you'll play a key role in giving IKEA products a second chance through repackaging, repairs, spare parts management, and resale. Working across the store, you'll help optimise recovery processes, drive quality and safety awareness, and support co-workers through training and operational guidance. If you're organised, proactive, customer-focused, and thrive in a fast-paced environment where no two days are the same, this is an exciting opportunity to make a real impact for our customers, our business, and the planet.
WHAT WE OFFER
- The Start Date of employment will be: November 2026.
- Starting salary of £28,452.35 per annum, based on competence and experience.
- 39 hours working 5 days per week including alternate weekends.
- Working hours are between 7am to 11pm.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
- Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.
…as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/
WHAT YOU'LL NEED TO HAVE
- A practical approach to waste management and sustainability, love multi-tasking, and an enthusiasm for giving things a new life.
- Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
- You are motivated to problem solve and use your own initiative daily. You are excited about being part of the team but also can work without direct supervision.
- Ability to prioritise and organise your own work to make efficient use of the time available with high attention to detail.
WHAT YOU'LL BE DOING DAY TO DAY
- Take necessary action on products to give them a second chance through product repackaging, spare part management, product assembly and sales. (online & offline).
- Optimise the product recovery processes, tools, and ways of working in the department to improve customers' quality perception of IKEA products . Follow up on performance and use proven solutions and good examples to identify operational improvement opportunities.
- Responsible for implementing & training unit co-workers in processes, tools and ways of working related to recovery operations.
- Work collaboratively across all functions in the unit to create Product Quality & Safety and Recovery awareness, and to ensure that common working routines and processes related are followed.
- Support the Product Quality & Recovery Manager by indirectly leading the team together with the other specialists, by assigning tasks and supervising the daily operations of the Product Quality & Recovery team when required.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
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Product Reuse & Recovery Specialist in Manchester employer: IKEA
IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.
