At a Glance
- Tasks: Support drivers in delivering IKEA goods and ensuring customer satisfaction.
- Company: Join the dynamic team at IKEA Belfast, known for its inclusive culture.
- Benefits: Enjoy a competitive hourly rate, discounts, and free meals.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Be part of a growing team and make a real difference in customer experiences.
- Qualifications: Must be 18+, with a focus on health & safety and attention to detail.
The predicted salary is between 27900 - 27900 € per year.
We are expanding our home delivery operation in IKEA Belfast and have exciting opportunities to join our growing team as Driver's Mates! As a Driver's Mate, you will shape a new area in our business, supporting the Drivers to ensure the on-time delivery of IKEA goods to customers in the local area whilst delivering a high level of service. Due to health & safety you must be 18 years of age or older.
WHAT WE OFFER
- The Start Date of employment will be: 27th June 2026
- Hourly rate of £13.45.
- Full Time: 39 hours per week working 4 days out of 7.
- Working hours are between 7am to 9pm.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save £100s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
WHAT YOU'LL NEED TO HAVE
- You aim to deliver a quality experience, are prepared to step up and problem solve when things aren't right.
- You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
- You are attentive to details especially when it comes to performing checks on your vehicle.
WHAT YOU'LL BE DOING DAY TO DAY
- You will support the Driver to complete vehicle safety checks and take appropriate action.
- Contacting customers with upcoming delivery schedules.
- You will assist in loading goods into the vehicle in a safe and organised manner ensuring the delivery route matches the goods for maximum efficiency.
- You will deliver goods to customers' homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
- You will communicate with the customer both in person and over the phone to provide a positive customer service experience.
- You will be required to handle a range of furniture items.
- In this role you will do up to 3 delivery runs per day, you will be responsible for the loading and unloading of the van for each of these. The load capacity of the van is 1.4 tonnes.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend an interview. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks are required for all candidates who receive an offer of employment. This role requires: Drug & Alcohol test as part of the onboarding, Medical questionnaire, Criminal History.
We understand not everyone will be selected, but we promise to keep you informed either way. We are unable to accept applications via email and encourage you to apply online as soon as possible.
Drivers Mate / Porter - Belfast in Lisburn employer: IKEA
IKEA Belfast is an exceptional employer, offering a dynamic work environment where you can contribute to our expanding home delivery operation. With competitive pay, flexible working hours, and a range of benefits including a generous employee discount and health assurance, we prioritise the well-being and growth of our team members. Join us to be part of a diverse and inclusive culture that values your unique contributions while providing opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Drivers Mate / Porter - Belfast in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IKEA and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for Driver's Mate roles and rehearse your answers. Focus on your problem-solving skills and how you handle customer service situations, as these are key in this job.
✨Tip Number 3
Dress the part! Even though it’s a practical role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Drivers Mate / Porter - Belfast in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Driver's Mate role. Highlight any previous delivery or customer service experience, as well as your attention to detail and problem-solving abilities.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team at IKEA Belfast. Don’t forget to mention your commitment to health and safety!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so make sure you communicate your qualifications without any fluff!
Apply Through Our Website:Remember, we can only accept applications through our website. So, don’t delay! Get your application in as soon as possible to join our exciting team and help us deliver great service to our customers.
How to prepare for a job interview at IKEA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Driver's Mate involves. Familiarise yourself with the daily tasks, like vehicle safety checks and customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this job involves direct interaction with customers, be ready to discuss your previous experiences in customer service. Think of examples where you went above and beyond to ensure a positive experience, as this will demonstrate your commitment to delivering quality service.
✨Emphasise Health & Safety Awareness
Health and safety is a big deal in this role, so be prepared to talk about how you approach risk assessments and safety checks. Share any relevant experiences where you identified potential hazards and took action to mitigate them, showing that you take this responsibility seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team’s success.
