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- Tasks: Help customers design their dream kitchens and provide tailored solutions.
- Company: Join IKEA, a global leader in home furnishings and innovative design.
- Benefits: Enjoy a 15% discount, life assurance, free meals, and flexible working options.
- Why this job: Be part of a creative team that values diversity and makes a real impact on customers' lives.
- Qualifications: No prior kitchen planning experience needed; just a passion for design and customer service.
- Other info: Flexible hours and a supportive environment await you at IKEA Croydon.
The predicted salary is between 10767 - 11951 £ per year.
Join to apply for the Kitchen Sales Specialist role at IKEA 1 month ago Be among the first 25 applicants Join to apply for the Kitchen Sales Specialist role at IKEA Get AI-powered advice on this job and more exclusive features. IKEA Croydon are looking to welcome a Kitchen Sales Specialist. Are you passionate about interior design and love bringing creative visions to life? We are looking for a talented individual to help customers design their dream kitchens. If you have a keen eye for detail and enjoy working with innovative planning tools, we want to hear from you! WHAT WE OFFER • The Start Date of employment will be 26th July 2025. • The starting salary for this role is £17,959 per annum, based on competence and experience. • 24 hours working day shift, evenings and 3 in 4 weekends. • We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. • iBenefits – Rewards & discount portal. • Free healthy meal option, salad bar, fruit, and hot/cold drinks. ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/ WHAT YOU\’LL NEED TO HAVE • Experience in kitchen planning is advantageous, although not required, and you will be able to conduct sales discussions with ease. • Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen. • Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer. • Confident in using computer software. WHAT YOU’LL BE DOING ON THE DAY TO DAY • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings. • Support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop. • Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer. • Support with responding to the customer emails, securing payments both in store and remotely. • Working to KPIs to provide service delivery agreement for customers. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV and a cover letter with your application so we can get to know you better. • Candidates that meet basic requirements for the role will be invited to complete a value based questionnaire. This will take 20 minutes to complete and the purpose is to understand your suitability aligning to the 8 IKEA values. • Shortlisted candidates will be invited by email to attend a face-to- face interview and will be given a task to complete prior to interview. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email beth.crombie@Ingka.ikea.com and I will be happy to help! Seniority level Seniority level Not Applicable Employment type Employment type Part-time Job function Job function Customer Service Industries Retail Referrals increase your chances of interviewing at IKEA by 2x Sign in to set job alerts for “Hardware Sales Associate” roles. 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Kitchen Sales Specialist employer: IKEA
Contact Detail:
IKEA Recruiting Team
beth.crombie@Ingka.ikea.com
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Sales Specialist
✨Tip Number 1
Familiarise yourself with IKEA's kitchen planning tools and software. Being confident in using these tools will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with potential customers or friends about their kitchen needs and preferences. This will give you practical insights into customer desires and help you articulate how you can meet those needs during your interview.
✨Tip Number 3
Research IKEA’s values and culture thoroughly. Understanding their approach to customer service and teamwork will allow you to align your responses during the interview with what they value most.
✨Tip Number 4
Prepare to discuss your problem-solving skills. Think of examples where you've successfully navigated challenges, as this will showcase your ability to handle complex customer queries effectively.
We think you need these skills to ace Kitchen Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in kitchen planning or customer service. Use specific examples that demonstrate your ability to engage with customers and provide solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for interior design and how it aligns with IKEA's values. Mention your enthusiasm for helping customers create their dream kitchens and your willingness to learn if you lack direct experience.
Prepare for the Value-Based Questionnaire: Familiarise yourself with IKEA's 8 core values. Think of examples from your past experiences that reflect these values, as you'll need to demonstrate your alignment with them in the questionnaire.
Practice for the Interview: Anticipate questions related to customer service and problem-solving. Prepare to discuss how you would handle various customer scenarios, showcasing your communication skills and ability to work under pressure.
How to prepare for a job interview at IKEA
✨Show Your Passion for Interior Design
Make sure to express your enthusiasm for interior design during the interview. Share any personal experiences or projects that highlight your creativity and how you bring visions to life, as this aligns perfectly with what IKEA is looking for.
✨Familiarise Yourself with Kitchen Planning Tools
Even if you don't have direct experience in kitchen planning, it's beneficial to familiarise yourself with common kitchen design software and tools. Mentioning your willingness to learn and adapt will impress the interviewers.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging with customers, prepare for potential scenarios where you might need to identify customer needs and provide solutions. Practising how to handle different customer personalities can give you an edge.
✨Understand IKEA's Values
Before the interview, take some time to understand IKEA's core values. Be ready to discuss how your personal values align with theirs, especially regarding customer service and teamwork, as this will demonstrate your fit within their culture.