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For Companies At a Glance
- Tasks: Design and sell dream kitchens, engaging with customers face-to-face and online.
- Company: Join IKEA, a global leader in home furnishings, known for creativity and innovation.
- Benefits: Enjoy a 15% discount, life assurance, enhanced parental leave, and wellness resources.
- Why this job: Be part of a creative team that values diversity and makes a real impact on customers' lives.
- Qualifications: Experience in kitchen planning and strong customer service skills are preferred.
- Other info: Flexible working hours and comprehensive training provided before store opening.
The predicted salary is between 22400 - 29600 £ per year.
IKEA Norwich are looking to welcome a Kitchen sales specialist.
Are you passionate about interior design and love bringing creative visions to life? We are looking for talented individuals to help design and sell our customers their dream kitchens. If you have a keen eye for detail and enjoy working with innovative planning tools, we want to hear from you!
You will be based in our New Harlow unit, meeting and planning kitchens for customers face to face and online for those customers who can\’t travel.
WHAT WE OFFER
• The Start Date of employment : July 2025
• The starting salary for this role is £26,400 per annum, based on competence and experience.
• 39 Hours working 4 days per week including a variety of shifts, covering days, evenings and alternate weekends.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs.
• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Enhanced Parental Leave
• Wellbeing Centre – Mental, Physical health and nutrition resources
..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/
WHAT YOU\’LL NEED TO HAVE
• Experience in kitchen planning is advantageous and you will be confident in conducting sales discussions with ease.
• Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen.
• Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer.
• Confident in using computer software.
WHAT YOU’LL BE DOING ON THE DAY TO DAY
• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.
• Confidently engage with the customers face to face or online, to complete their journey from planning to selling.
• Support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.
• Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
• Support the customers needs from planning, selling and aftersales, securing payments both in store and remotely.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV and a cover letter with your application so we can get to know you better.
• Shortlisted candidates will have a pre-screening call where we can get to know you a little and answer any initial questions about the role.
• Shortlisted candidates will be required to complete and submit a pre-work task to present at an interview.
The training plan for each co-worker will include a period of training prior to the store opening where travel to another IKEA Store will be organised and fully covered by IKEA. This ensures that any travel will not create any personal expenses and we will create as much flexibility as possible to suit individual needs.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email janice.chalkley@ingka.ikea.com and I will be happy to help!
IKEA Norwich are looking to welcome a Kitchen sales specialist.
Are you passionate about interior design and love bringing creative visions to life? We are looking for talented individuals to help design and sell our customers their dream kitchens. If you have a keen eye for detail and enjoy working with innovative planning tools, we want to hear from you!
You will be based in our New Harlow unit, meeting and planning kitchens for customers face to face and online for those customers who can\’t travel.
WHAT WE OFFER
• The Start Date of employment : July 2025
• The starting salary for this role is £26,400 per annum, based on competence and experience.
• 39 Hours working 4 days per week including a variety of shifts, covering days, evenings and alternate weekends.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs.
• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Enhanced Parental Leave
• Wellbeing Centre – Mental, Physical health and nutrition resources
..as well so much more!
WHAT YOU\’LL NEED TO HAVE
• Experience in kitchen planning is advantageous and you will be confident in conducting sales discussions with ease.
• Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen.
• Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer.
• Confident in using computer software.
WHAT YOU’LL BE DOING ON THE DAY TO DAY
• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.
• Confidently engage with the customers face to face or online, to complete their journey from planning to selling.
• Support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.
• Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
• Support the customers needs from planning, selling and aftersales, securing payments both in store and remotely.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV and a cover letter with your application so we can get to know you better.
• Shortlisted candidates will have a pre-screening call where we can get to know you a little and answer any initial questions about the role.
• Shortlisted candidates will be required to complete and submit a pre-work task to present at an interview.
The training plan for each co-worker will include a period of training prior to the store opening where travel to another IKEA Store will be organised and fully covered by IKEA. This ensures that any travel will not create any personal expenses and we will create as much flexibility as possible to suit individual needs.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email janice.chalkley@ingka.ikea.com and I will be happy to help! #J-18808-Ljbffr
Kitchen Sales Planner employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Sales Planner
✨Tip Number 1
Familiarise yourself with IKEA's kitchen products and design tools. Understanding the range of options available will help you engage confidently with customers and provide tailored solutions that meet their needs.
✨Tip Number 2
Practice your customer engagement skills. Since you'll be working face-to-face and online, being able to communicate effectively and build rapport with customers is crucial for success in this role.
✨Tip Number 3
Showcase your creativity by preparing a portfolio of kitchen designs or concepts you've worked on in the past. This will demonstrate your passion for interior design and your ability to bring creative visions to life.
✨Tip Number 4
Be ready to discuss your problem-solving abilities during the interview. Think of examples where you've successfully navigated challenges in a customer-oriented environment, as this will highlight your suitability for the role.
We think you need these skills to ace Kitchen Sales Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in kitchen planning and sales. Use specific examples that demonstrate your skills in interior design and customer engagement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for interior design and how it aligns with IKEA's mission. Mention your experience in customer-oriented roles and your ability to solve complex problems.
Showcase Your Skills: When detailing your experience, emphasise your confidence in using computer software and innovative planning tools. Provide examples of how you've successfully engaged with customers in the past.
Prepare for the Pre-Work Task: Be ready to complete and present a pre-work task during the interview process. Think about how you can creatively showcase your kitchen planning skills and customer service approach.
How to prepare for a job interview at IKEA
✨Show Your Passion for Interior Design
Make sure to express your enthusiasm for interior design during the interview. Share examples of how you've brought creative visions to life in previous roles or personal projects, as this will resonate well with IKEA's focus on creating dream kitchens.
✨Prepare for Customer Engagement Scenarios
Since the role involves engaging with customers both face-to-face and online, be ready to discuss how you would approach different customer scenarios. Think about how you would identify their needs and inspire them with solutions tailored to their lifestyle.
✨Familiarise Yourself with Planning Tools
IKEA uses innovative planning tools for kitchen design. Brush up on any relevant software skills and be prepared to discuss your experience with similar tools. If possible, practice using a kitchen planning tool to demonstrate your confidence and capability.
✨Highlight Your Problem-Solving Skills
The ability to find solutions to complex problems is crucial in this role. Prepare examples from your past experiences where you successfully navigated challenges, particularly in a customer service context, to showcase your initiative and adaptability.
