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- Tasks: Build and maintain relationships in the Business sector to drive sales and proposals.
- Company: Join IKEA Edinburgh, a leader in transforming customer experiences.
- Benefits: Enjoy a competitive salary, 15% discount, life assurance, and flexible working options.
- Why this job: Be part of a team that creates accessible IKEA experiences across Scotland.
- Qualifications: Proven B2B sales experience and strong leadership skills required.
- Other info: Diverse workplace welcoming all backgrounds and abilities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
At IKEA Edinburgh we have bold plans to transform the customer journey in the Scotland North and East Market area, by getting closer to where our customers live & work. We aim to develop our customer offer to secure support and enable consumers to feel and experience a more “accessible IKEA” wherever they live.
We are looking for an innovative sales person that can cultivate new relationships while maintaining existing ones to develop and grow our Business to Business sales.
What we offer:
- Starting salary of ÂŁ37,500 per annum, based on competence and experience.
- 39 hours working 5 days per week including evenings and weekends when required.
- Base location will be the IKEA Edinburgh store with a need to travel all across Scotland.
- Flexibility to match your life and our business needs during the interview.
- 15% IKEA discount portal helping you save £100’s on high-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions, interest-free loans, and more.
What you’ll need to have:
- Experienced Business to Business sales person with a proven track record of converting leads into sales.
- Strong leader with experience in influencing peers and stakeholders through inspirational communication.
- Experience in analysing performance against targets such as sales and market share, to identify commercial opportunities and create action plans.
- Knowledgeable about the local Business to Business market, with an understanding of customer expectations.
- Experience in providing customer support through in-person and digital interactions.
- Interest in understanding the behaviours and needs of companies, their employees, and clients.
What you’ll be doing day to day:
- Develop relationships within the Business sector aiming to secure requests for proposals for new builds, hotel refurbishments, apartments, office buildings, government offices, and other opportunities.
- Collaborate with store coworkers across relevant functions to create high quality and timely responses to all requests for proposals.
- Oversee the delivery of any won deals, coordinating and collaborating with coworkers to manage the process and avert issues.
- Handle the after sales service for all key account deals, following up to ensure satisfaction and address any issues.
We care for the people. It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.
Recruitment process information:
- Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV and cover letter with your application.
- Shortlisted candidates will be invited by email to attend a face-to-face interview.
- For any advice or support, email Recruiter emma.jones4@ingka.ikea.com.
IKEA Key Account Manager employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IKEA Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching IKEA's values and recent projects. Show us that you understand our mission to create a more accessible IKEA and how your skills can help achieve that.
✨Tip Number 3
Practice your pitch! Be ready to discuss your past successes in B2B sales and how you've built relationships. We want to hear about your strategies for converting leads into sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the IKEA team and making a difference in the customer journey.
We think you need these skills to ace IKEA Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your Business to Business sales experience and any relevant achievements that show you can convert leads into sales. We want to see how you can bring value to IKEA!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our mission to create a more accessible IKEA. Be genuine and let your personality come through!
Showcase Your Communication Skills: As a Key Account Manager, strong communication is key. In your application, demonstrate your ability to influence and inspire others. Share examples of how you've successfully built relationships in the past – we love hearing about real experiences!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining the IKEA family!
How to prepare for a job interview at IKEA
✨Know Your Market
Before the interview, dive deep into the local Business to Business market. Understand the key players, trends, and customer expectations. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to IKEA's goals.
✨Showcase Your Sales Success
Prepare specific examples of how you've successfully converted leads into sales in the past. Use metrics to back up your claims, like percentage increases in sales or successful projects you've led. This will demonstrate your proven track record and ability to drive results.
✨Emphasise Relationship Building
IKEA values strong relationships, so be ready to discuss how you've cultivated and maintained client relationships. Share stories that highlight your communication skills and how you've influenced stakeholders to achieve business objectives.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as managing after-sales service or coordinating with different teams. Think through potential scenarios beforehand and prepare your responses to show your problem-solving skills and collaborative approach.
