At a Glance
- Tasks: Design dream kitchens and wardrobes directly in customers' homes, creating inspiring solutions.
- Company: Join IKEA, a leader in home furnishings with a focus on inclusivity and positive impact.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Diverse team culture welcoming all backgrounds, including those with disabilities.
- Why this job: Make a real difference in people's lives while working in a dynamic and supportive environment.
- Qualifications: Customer-focused, innovative thinkers with experience in planning tools and Microsoft Office.
The predicted salary is between 28120 - 28120 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
At IKEA we are working to make our products and services more accessible to customers. We are looking for a Home Planner to bring the ambience, inspiration and quality of the IKEA showroom directly into customer's homes. If you would like to meet customers in their own homes and help them design their dream kitchen or plan a wardrobe with their individual needs in mind then we are looking for you to join our team.
WHAT WE OFFER
- The starting salary for this role is 28,120 per annum pro rata, based on skills and experience.
- Full Time: 39 Hours working 5 days per week including evenings and alternate weekends.
WHAT YOU'LL NEED TO HAVE
- You are someone who listens to the customer needs and offers innovative solutions to meet them.
- You are someone who enjoys working on your own initiative with the autonomy to manage your diary of appointments.
- You have experience working with a variety of computer programmes including Microsoft Office suite and Planning Tools.
- You enjoy following home furnishing trends and customer buying behaviours to provide relevant solutions to our customers.
- For insurance purposes applicants for this role need to be over the age of 25 & have held a drivers licence for 2 years+.
WHAT YOU'LL BE DOING DAY TO DAY
- You will be responsible for the full customer experience from booking the first appointment, planning and through to payment being taken.
- You will engage with our customers in their homes identifying their needs, inspiring and advising them on the best solutions for their life at home.
- You will keep yourself up to date on IKEA Services and Product Range to offer solutions and services that meet customer needs.
- You will bring the ambience, inspiration and quality of the IKEA showroom directly into customer's homes.
- You will work closely with sales targets and other KPI's.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. We are Disability Confident Level 3 Certified.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV and a cover letter with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend an interview. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires:
- Medical questionnaire
- Criminal History
- Driving Records
We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter and I will be happy to help!
IKEA Kitchen & Wardrobe Mobile Designer - IKEA Edinburgh Store in Hayfield employer: IKEA
IKEA Reading is an exceptional employer that values creativity and collaboration, offering a supportive work culture where your carpentry skills can truly shine. With competitive benefits like a 15% discount, life assurance, and opportunities for personal growth, you'll find a rewarding environment that prioritises both your professional development and well-being. Join us in crafting inspiring spaces while enjoying a healthy work-life balance in a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land IKEA Kitchen & Wardrobe Mobile Designer - IKEA Edinburgh Store in Hayfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
We think you need these skills to ace IKEA Kitchen & Wardrobe Mobile Designer - IKEA Edinburgh Store in Hayfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
