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- Tasks: Design and plan home spaces while visiting customers in their homes.
- Company: Join IKEA, a globally loved brand focused on better everyday living.
- Benefits: Starting salary of £30,000, car for work travel, and permanent contract.
- Why this job: Combine creativity with purpose and enjoy the freedom to manage your own schedule.
- Qualifications: Sales and design planning experience, strong customer focus, and valid driving licence.
- Other info: Dynamic role with training in Edinburgh and opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Join Us as a Field-Based Furniture Planner in Inverness. Ready to expand IKEA’s reach in Inverness? At IKEA, we’re on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our trusted home furnishing solutions directly to customers who don’t live near a store.
As a Field-Based Furniture/Home Planner, you’ll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isn’t just a job—it’s an opportunity to combine creativity, purpose and the freedom to manage your own workload with the backing of one of the most loved brands in the world.
ABOUT THE ROLEWe’re looking for motivated individuals who have a keen interest in design and thrive on creating memorable customer experiences. In this role, you will:
- Manage and follow up on appointments.
- Visit customers’ homes to plan and design kitchens, bedrooms, and other IKEA modular furniture systems.
- Deliver KPI targets and conversion from appointment to sale.
- Guide customers through the full journey—from first contact to delivery and installation.
You’ll play a key role in developing IKEA’s presence in Inverness and showcasing our amazing furniture offering to a new customer base.
WHAT YOU NEED TO HAVE- Solid customer focus and ability to listen effectively and provide solutions.
- Experience in sales and design planning.
- Ability to manage your own diary and organise your workload.
- Comfortable meeting KPIs and securing sales conversions.
- High numeracy and ability to use digital tools and systems.
- Interest in home furnishing trends and sustainable solutions.
- Hold a valid driving licence for 2+ years.
- Book and manage customer appointments and follow up on requests.
- Visit customers’ homes to provide design and planning support.
- Showcase IKEA’s range and create tailored solutions.
- Convert appointments into sales.
- Stay updated on trends and customer needs to offer relevant solutions.
- Collaborate with in-store teams for support when needed.
Starting salary from £30,000 plus car for work travel. 39 hours per week, 5 days out of 7, including evenings & alternate weekends. Permanent contract. 2 weeks of training in the Edinburgh store upon joining.
WHY IKEAOur co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their family’s everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers.
WHAT YOU NEED TO KNOW- Attach an updated CV with your application.
- Virtual interview with hiring manager (Pre-Work Task to Prepare).
- Face-to-face interview with recruiting/hiring manager.
- We are unable to accept applications via email—please apply online as soon as possible.
Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires:
- Drug and Alcohol testing as part of the onboarding.
- Medical questionnaire.
- Criminal History.
- Driving Records.
It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.
Furniture Planner Inverness employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Planner Inverness
✨Tip Number 1
Get to know IKEA's products inside out! Familiarise yourself with the latest home furnishing trends and our modular systems. This way, when you meet customers, you can confidently showcase tailored solutions that fit their needs.
✨Tip Number 2
Practice your people skills! Remember, this role is all about creating memorable customer experiences. Engage with potential clients, listen to their needs, and show them how IKEA can transform their spaces.
✨Tip Number 3
Manage your time like a pro! With the freedom to set your own schedule, it’s crucial to stay organised. Use digital tools to keep track of appointments and follow-ups, ensuring you never miss a chance to convert a lead into a sale.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, you’ll find all the info you need to prepare for interviews and stand out as a candidate who’s ready to make an impact.
We think you need these skills to ace Furniture Planner Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Furniture Planner role. Highlight your design planning experience and customer service skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about home furnishing and how you can contribute to IKEA’s mission. Share specific examples of your past successes in sales and design to grab our attention.
Show Off Your Creativity: As a Furniture Planner, creativity is key! Include any relevant projects or designs you’ve worked on in your application. We want to see how you can bring unique solutions to our customers’ homes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity to join the IKEA family.
How to prepare for a job interview at IKEA
✨Know Your IKEA Stuff
Familiarise yourself with IKEA's product range and design philosophy. Understand the latest home furnishing trends and sustainable solutions they offer. This will not only impress your interviewers but also help you connect better with customers during your role.
✨Showcase Your Customer Focus
Prepare examples of how you've successfully listened to customer needs and provided tailored solutions in previous roles. Highlight your ability to manage appointments and follow up effectively, as this is crucial for converting leads into sales.
✨Demonstrate Your Design Skills
Bring along a portfolio or examples of your past design work, especially if it relates to furniture planning. Be ready to discuss your design process and how you approach creating functional and aesthetically pleasing spaces for clients.
✨Practice Your Sales Pitch
Since meeting KPIs and securing sales conversions is key in this role, practice how you would pitch IKEA’s products to potential customers. Role-play scenarios where you guide customers from initial contact to final sale, showcasing your confidence and persuasive skills.