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- Tasks: Lead the Fulfilment Operations team, ensuring smooth daily operations and coaching co-workers.
- Company: Join IKEA, a global leader in home furnishings dedicated to creating a better everyday life.
- Benefits: Enjoy a competitive salary, discounts, free meals, and 28 days holiday.
- Why this job: Be part of a diverse team that values your unique ideas and fosters personal development.
- Qualifications: 2+ years in retail/logistics leadership with strong communication and problem-solving skills.
- Other info: Free on-site parking and a commitment to sustainability in operations.
The predicted salary is between 29000 - 29000 £ per year.
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Fulfilment Operations Team Leader – Croydon, Croydon
Client:
Ikea
Location:
Croydon, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
98ede6c033e9
Job Views:
20
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Job ID: 98ede6c033e9
Date posted: 04/06/2025
Come see the wonderful workday where we create a better everyday life for the many.
We are looking to welcome a Fulfilment Operations Team Leader to lead our Croydon store.
Your remit will be to reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers, communicating objectives and goals, and coaching and developing the operational teams.
Expected Starting Date: To be discussed at Interview
WHAT WE OFFER
This role offers a starting salary of £29,000 per annum, based on competence & experience.
39 hours per week, working hours will support the needs of the business.
IKEA is a Living Wage Foundation Employer.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s needs.
- 15% Co-worker discount & I-Benefits discount portal helping you save £s on High-street retailers
- Free & Confidential Employee Assistance Program and Wellbeing Portal
- Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate
- X3 Life Assurance, enhanced statutory pension contributions & interest-free loans
- 28 days holiday for our full-time co-workers (part-time co-workers have a pro-rata equivalent)
- Enjoy a Christmas present every year as well as an additional day holiday given during the festive period
- Family Friendly policies & benefits
- Commitment to your development throughout your IKEA career, starting on your first day
- Free on-site parking (Not Hammersmith or Greenwich)
… as well so much more!
WHAT YOU\’LL NEED TO HAVE
- Relevant experience and proven performance in retail and/or logistics role
- Minimum of 2 years experience in leading people with a proven record of successful leadership delivering both business results and people development.
- Proven experience in working through others, setting priorities, delegating responsibility, and giving open and honest feedback
- Business-minded approach with a clear customer focus and ability to meet agreed budgets and goals
- Good computer skills and ability to implement structural ways of working within the area of responsibility
- Ability to communicate confidently and clearly in English
- Problem-solving experience.
WHAT YOU\’LL BE DOING DAY TO DAY
- Lead the Fulfilment Operations Co-workers in the assigned area to ensure high goods availability, operational readiness, and cost efficiency.
- Identify, recruit, retain, and develop talents in the Fulfilment Operations team to secure a diverse, high-performing team capable of executing responsibilities confidently and securing future succession.
- Maintain a clean, organized, and safe working environment, ensuring compliance with IKEA Code of Conduct, internal regulations, and local legislation related to health, safety, security, and the environment.
- Secure effective, qualitative, and efficient daily Fulfilment Operations by contributing to goal achievement, planning, quality awareness, and workload analysis.
- Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned area.
WE CARE FOR THE PEOPLE
It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.
#J-18808-Ljbffr
Fulfilment Operations Team Leader - Croydon employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Operations Team Leader - Croydon
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to sustainability and customer service will help you align your responses during the interview, showcasing how your personal values match theirs.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to develop teams. Highlight situations where you successfully delegated tasks and achieved business goals, as this is crucial for the role.
✨Tip Number 3
Research common challenges in fulfilment operations and think about how you would address them. Being able to discuss potential solutions shows your problem-solving skills and readiness to tackle the responsibilities of the role.
✨Tip Number 4
Network with current or former IKEA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Fulfilment Operations Team Leader - Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and logistics, especially any leadership roles. Use specific examples to demonstrate your ability to lead teams and achieve business results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of IKEA's values and how your experience aligns with their mission to create a better everyday life.
Highlight Leadership Skills: In your application, emphasise your proven track record in leading teams. Provide examples of how you've successfully developed team members and achieved operational goals.
Showcase Problem-Solving Abilities: Include instances where you've effectively solved problems in a fast-paced environment. This will demonstrate your capability to handle challenges and maintain operational efficiency.
How to prepare for a job interview at IKEA
✨Showcase Your Leadership Skills
As a Fulfilment Operations Team Leader, your ability to lead and develop a team is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your approach to coaching and developing others.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Think of scenarios where you've faced challenges in operations or logistics and explain how you resolved them. This will show your potential employer that you can handle the pressures of the job.
✨Understand IKEA's Values
Familiarise yourself with IKEA's core values and mission. During the interview, express how your personal values align with theirs, particularly regarding sustainability and customer focus. This will demonstrate your commitment to the company culture.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, operational goals, and growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
