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For Companies At a Glance
- Tasks: Support drivers with vehicle checks and deliver goods safely to customers' homes.
- Company: Join IKEA, a global leader in home furnishings with a strong culture of inclusivity.
- Benefits: Enjoy a competitive salary, 15% discount, life assurance, and flexible working hours.
- Why this job: Be part of a team that values diversity and makes a real impact on customers' lives.
- Qualifications: Attention to detail and a commitment to health and safety are essential.
- Other info: Dynamic work environment with opportunities for personal growth and development.
We are expanding our home delivery operation and have exciting opportunities to join our growing team as Driver\’s Mates! As a Driver\’s Mate, you will shape a new area in our business, supporting the Drivers to ensure the on-time delivery of IKEA goods to customers in the local area whilst delivering a high level of service.
What we offer
- The Start Date of employment will be: 15th March 2026
- This role offers £13.45 per hour.
- 39 hours per week, 4 days out of 7, including evenings and weekends. Working hours will support the needs of the business.
- We can discuss flexibility to match your life and our business needs during the interview.
Working with us has its rewards
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family’s everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
- Given Day – Additional days’ paid leave to take at any point during the year, when it\’s important for you
- ..as well so much more
Further information about the role is available here
What you’ll need to have
- You aim to deliver a quality experience, are prepared to step up and problem solve when things aren’t right.
- You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
- You are attentive to details especially when it comes to performing checks on your vehicle.
What you’ll be doing day to day
- You will support the Driver to complete vehicle safety checks and take appropriate action.
- You will assist in loading goods into the vehicle in a safe and organised manner ensuring the delivery route matches the goods for maximum efficiency.
- You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
- You will communicate with the customer both in person and over the phone to provide a positive customer service experience.
- We deliver all of our products ranging from LACK Coffee Tables to PAX Wardrobes; you will be required to handle a range of furniture items.
Recruitment process information
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Candidates that meet basic requirements for the role will be invited to complete a value based questionnaire. This will take 20 minutes to complete and the purpose is to understand your suitability aligning to the 8 IKEA values.
- Following completion of this, shortlisted candidates will be invited by email to attend a face-to-face interview.
We understand not everyone will be successful, but we promise to keep you informed either way.
Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires:
- Drug & Alcohol test as part of the onboarding.
- Medical questionnaire
- Criminal History
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
For any advice or support, email Recruiter emma.jones4@ingka.ikea.com and I will be happy to help!
#J-18808-Ljbffr
Driver\'s Mate employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver\'s Mate
✨Tip Number 1
Get to know the company culture! Before your interview, check out IKEA's values and think about how your own experiences align with them. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your communication skills! As a Driver's Mate, you'll be interacting with customers regularly. Try role-playing scenarios with a friend to boost your confidence in delivering great customer service.
✨Tip Number 3
Be prepared to talk about safety! Since health and safety are key in this role, brush up on your knowledge of risk assessments and vehicle checks. Being able to discuss these topics will show you're serious about the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining the IKEA family. Don’t forget to follow up if you haven’t heard back!
We think you need these skills to ace Driver\'s Mate
Some tips for your application 🫡
Show Us Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. Mention any experience you have with vehicle checks or safety assessments, as this aligns perfectly with what we're looking for!
Tailor Your CV: Don’t just send a generic CV! Tailor it to the Driver's Mate role by emphasising relevant skills and experiences. We want to see how you can contribute to our team and deliver that quality experience we value.
Be Yourself in the Questionnaire: Once you get to the value-based questionnaire, be honest and let your personality shine through. This is your chance to show us how you align with our IKEA values, so don’t hold back!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at IKEA
✨Know Your Stuff
Before the interview, make sure you understand the role of a Driver's Mate inside out. Familiarise yourself with vehicle safety checks, loading procedures, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Think of examples from your past experiences where you've had to step up and solve problems on the spot. Whether it was dealing with a delivery issue or ensuring safety protocols were followed, having specific stories ready will demonstrate your ability to handle challenges effectively.
✨Emphasise Health & Safety Awareness
Since this role involves risk assessing environments, be prepared to discuss how you prioritise health and safety in your work. Share any relevant experiences where you’ve identified potential hazards and taken action to mitigate risks, showing that you take this responsibility seriously.
✨Practice Your Communication Skills
As you'll be interacting with customers, practice how you would communicate with them both in person and over the phone. Think about how to convey information clearly and positively, as well as how to handle any questions or concerns they might have during deliveries.
