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- Tasks: Deliver IKEA goods to customers while ensuring top-notch service and safety.
- Company: Join IKEA, a global leader in home furnishings, known for innovation and sustainability.
- Benefits: Enjoy a 15% discount, life assurance, flexible hours, and access to learning subscriptions.
- Why this job: Be part of a dynamic team shaping delivery operations with a focus on customer satisfaction.
- Qualifications: Must have a Full UK Drivers License for at least 24 months and a commitment to safety.
- Other info: Diversity is valued; adjustments during the interview process can be requested.
The predicted salary is between 22800 - 31800 £ per year.
Overview
You are someone who offers support and will step in to assist your team when necessary to secure tasks in connection to your role.
What you’ll be doing day to day
- You will be responsible for completing vehicle safety checks and taking appropriate action.
- You will load goods into the vehicle in a safe and organised manner ensuring to ensure that you are set up to meet allocated timings for each delivery.
- You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
- We deliver all of our products ranging from LACK Coffee Tables to PAX Wardrobes you will be required to handle a range of furniture items using safe manual handling practices, employing both one and two person lifting.
- Efficiently manage the collection and processing of returned products, ensuring compliance with IKEA\’s returns policy.
Recruitment process information
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Candidates that meet basic requirements for the role will be invited to complete a value based questionnaire. This will take 20 minutes to complete and the purpose is to understand your suitability aligning to the 8 IKEA values. Following completion of this, shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires:
- Drug & Alcohol test as part of the onboarding.
- Medical questionnaire
- Criminal History
- Driving Records
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. For any advice or support, email Recruiter emma.jones4@ingka.ikea.com and I will be happy to help!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, \”to create a better everyday life for the many people\” inspires and guides us in everything we do. This is IKEA.
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!
- You must have held a Full UK Drivers License for a minimum of 24 months.
- You aim to deliver the best possible experience, are prepared to step up and problem solve when things aren\’t right.
- You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
- You are attentive to details especially when it comes to performing checks on your vehicle.
- You are a practiced and capable driver, experienced in working with GPS and maps.
- as well so much more!
You can learn more about working with us
What you’ll need to have
This role offers a salary of £28,500 per annum, based on competence & prior experience. 39 Hours per week, 4 days out of 7, including evenings and weekends. Working hours will support the needs of the business. We can discuss flexibility to match your life and our business needs during the interview.
Working with us has its rewards
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family\’s everyday needs.
- 15% IKEA discount & discount portal helping you save £100\’s on High-street retailers
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
- Given Day – Additional days\’ paid leave to take at any point during the year, when it\’s important for you
- LinkedIn Learning & Rosetta Stone subscriptions
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Delivery Driver employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. During the interview process, you'll likely be assessed on how well you align with these values, so understanding them can help you demonstrate your fit for the role.
✨Tip Number 2
Prepare to discuss your driving experience in detail. Be ready to share specific examples of how you've handled challenges on the road, as this will showcase your problem-solving skills and reliability as a driver.
✨Tip Number 3
Highlight your customer service skills during the interview. As a Delivery Driver, you'll be representing IKEA, so showing that you can provide excellent service and handle customer interactions positively is crucial.
✨Tip Number 4
Be prepared for practical assessments. Since the role involves vehicle safety checks and manual handling, you might be asked to demonstrate your knowledge or skills related to these tasks during the interview.
We think you need these skills to ace Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise your full UK driver's licence and any experience with GPS and maps.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Delivery Driver role at IKEA. Mention your commitment to delivering excellent customer service and your ability to handle various furniture items safely.
Prepare for the Value-Based Questionnaire: Familiarise yourself with IKEA's values as you will need to complete a value-based questionnaire. Think about how your personal values align with theirs and prepare examples that demonstrate this.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar during the selection process.
How to prepare for a job interview at IKEA
✨Know Your Route
Familiarise yourself with the local area and common delivery routes. Being able to discuss your knowledge of the area during the interview will show that you are proactive and prepared.
✨Demonstrate Problem-Solving Skills
Be ready to share examples of how you've handled unexpected challenges in previous roles. This could include dealing with traffic issues or customer complaints, showcasing your ability to think on your feet.
✨Highlight Safety Awareness
Since health and safety is a priority for this role, be prepared to discuss how you ensure safety while driving and handling goods. Mention any relevant training or experiences that demonstrate your commitment to safety.
✨Show Team Spirit
Emphasise your willingness to support your team. Share instances where you've stepped in to help colleagues or contributed to a positive team environment, as collaboration is key in this role.
