At a Glance
- Tasks: Help customers, serve in the Bistro, and keep the store looking its best.
- Company: Join the inclusive team at IKEA Chester, where every day is unique.
- Benefits: Enjoy a 15% discount, life assurance, and flexible working hours.
- Other info: Diverse workplace welcoming all backgrounds; great career growth opportunities.
- Why this job: Make a positive impact while gaining valuable experience in retail.
- Qualifications: Team player with a customer-first mindset; retail experience is a plus.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
We are recruiting Store Assistants to join our new store team at IKEA Chester, CH1 4QG. At IKEA, no two days are the same. One moment you'll be helping customers find the perfect solution for their home, the next you'll be serving smiles in our Bistro, supporting click-and-collect orders, or keeping our store looking its very best. If you're a team player who loves variety, enjoys helping people, and isn't afraid to roll up your sleeves, we'd love to welcome you to our Chester team. Together, we'll create memorable shopping experiences that inspire our customers and bring the IKEA vision of a better everyday life at home to life.
WHAT WE OFFER
- The Start Date of employment will be: 2026
- Hourly rate of 13.45 per hour.
- 12 hours weekly, working 3 days out of 7 and 3 out of 4 weekends.
- 16 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- 24 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- Working hours will be between 7am to 8:30pm. We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save 100s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits Rewards & discount portal....as well so much more!
YOU'LL NEED TO HAVE
- Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
- Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
- Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
- Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important.
- Confident using computers and technology to support day-to-day tasks.
- Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.
- Experience in food service or food safety is an advantage, though not required.
WHAT YOU'LL BE DOING DAY TO DAY
- You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and food service in the Bistro.
- You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
- Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop.
- Some products may involve heavy lifting. You may carry out manual handling and heavy lifting of various stock.
- Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
- You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an up-to-date CV with your application to help us learn more about your experience and background. Shortlisted candidates will be invited to complete an on-demand video interview. Candidates who successfully complete the on-demand video interview will be invited by email to attend a live virtual interview with a member of the recruitment team, taking place between 7th and 16th September. Candidates who are successful at the recruitment team interview stage will be invited to attend a face-to-face interview at the Chester unit, taking place during the week commencing 21st September. We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires a medical questionnaire.
Store Assistant - Chester - IKEA Chester - Greyhound Retail Park Store in Daresbury employer: IKEA
IKEA Birmingham in Wednesbury is an excellent employer that prioritises a positive work culture and employee development. With flexible working hours and comprehensive training, you will have the opportunity to grow across various departments while being part of a supportive team dedicated to enhancing customer experiences.
