Customer Order Pickers
Customer Order Pickers

Customer Order Pickers

Reading Full-Time No home office possible
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At a Glance

  • Tasks: Pick customer orders and prepare them for delivery or collection in a dynamic environment.
  • Company: Join IKEA, a global leader in home furnishings, dedicated to creating a better everyday life.
  • Benefits: Enjoy a competitive hourly rate, 15% discount, free meals, and flexible working hours.
  • Why this job: Be part of a diverse team that values your ideas and offers a rewarding work culture.
  • Qualifications: No experience needed; just bring your enthusiasm and ability to work in a fast-paced setting.
  • Other info: Must be 18+ due to health and safety regulations; adjustments available during the interview process.

Overview

IKEA Reading are looking to welcome customer order pickers to join our hard-working fulfilment team. As a customer order picker you will be accurately picking customer orders throughout the store and preparing them for delivery or collection.

What you’ll need to have

  • Previous warehouse experience is beneficial but not essential, all you will need is the enthusiasm to thrive in an active workplace.
  • Ability to prioritise and organise your workload swiftly and with attention to detail.
  • Experience in utilising technical equipment to enhance productivity and efficiency.
  • Ensure you are prepared to initiate tasks on your own initiative and to participate productively in group efforts.
  • Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.

What you’ll be doing day to day

  • Picking customer orders across the store ready for delivery or click and collect.
  • Replenishment and manual handling of heavy stock.
  • Working with or around heavy machinery, such as Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
  • Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

What we offer

  • Start Date of employment will be: 18th October 2025
  • Competitive hourly rate of £13.25 per hour.
  • 24 hour contracts working 4 days per week and includes weekends. You will receive every 4th weekend off. Shifts will be scheduled between the hours of 6am and 10pm.
  • We can discuss flexibility to match your life and our business needs during the interview.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.

Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.

  • Free healthy meal option, salad bar, fruit, and hot/cold drinks
  • I Benefits – Rewards & discount portal
  • ..as well so much more! Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

Working with us

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs.

Recruitment process information

  • Please attach an updated CV with your application so we can get to know you better.
  • Shortlisted candidates will be invited by email to attend a face-to-face interview.

We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. This role requires:
• Medical questionnaire

For any advice or support, email Recruiter fiona.currie@Ingka.ikea.com and I will be happy to help!

Seniority level

  • Not Applicable

Employment type

  • Part-time

Job function

  • Supply Chain

Industries

  • Retail

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Customer Order Pickers employer: IKEA

IKEA Reading is an exceptional employer that values diversity and fosters a supportive work culture, making it an ideal place for customer order pickers to thrive. With competitive pay, flexible scheduling, and a range of benefits including a generous employee discount and free meals, we prioritise the well-being of our co-workers while providing opportunities for personal and professional growth. Join us in creating a better everyday life for the many, where your contributions are recognised and appreciated.
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Contact Detail:

IKEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Order Pickers

✨Tip Number 1

Familiarise yourself with IKEA's values and culture. Understanding their commitment to diversity and customer service can help you align your responses during the interview, showcasing how you fit into their team.

✨Tip Number 2

Highlight any previous experience with manual handling or working in a fast-paced environment. Even if you don't have direct warehouse experience, demonstrating your ability to thrive in similar situations can set you apart.

✨Tip Number 3

Prepare to discuss your organisational skills and how you prioritise tasks. Since the role requires attention to detail and efficiency, having specific examples ready can show that you're capable of managing your workload effectively.

✨Tip Number 4

Be ready to talk about your adaptability and teamwork. The role involves working with others and using technical equipment, so sharing experiences where you've successfully collaborated or adapted to new tools will demonstrate your suitability for the position.

We think you need these skills to ace Customer Order Pickers

Attention to Detail
Time Management
Ability to Work in a Fast-Paced Environment
Manual Handling Skills
Experience with Warehouse Equipment (e.g., forklifts, pump trucks)
Teamwork and Collaboration
Initiative and Self-Motivation
Health and Safety Compliance
Organisational Skills
Basic Technical Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience, especially in warehouse or fulfilment roles. Emphasise your ability to work in a fast-paced environment and any technical skills you possess.

Write a Strong Cover Letter: Craft a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at IKEA and how your skills align with the job requirements.

Highlight Safety Awareness: Since the role involves manual handling and working with heavy machinery, emphasise your understanding of health and safety protocols. This shows that you are responsible and aware of workplace safety.

Prepare for the Interview: Research IKEA's values and culture. Be ready to discuss how you can contribute to the team and share examples of how you've successfully worked both independently and as part of a group.

How to prepare for a job interview at IKEA

✨Show Your Enthusiasm

As a customer order picker, enthusiasm is key! Make sure to express your eagerness to work in an active environment and how you thrive on being part of a team. This will resonate well with the interviewers.

✨Highlight Relevant Experience

Even if you don't have direct warehouse experience, think about any past roles where you've had to pick orders or manage stock. Be ready to discuss how those experiences can translate to the role at IKEA.

✨Demonstrate Attention to Detail

Since accuracy is crucial in picking customer orders, prepare examples that showcase your ability to pay attention to detail. Discuss how you prioritise tasks and ensure everything is done correctly.

✨Ask About Flexibility

During the interview, don’t hesitate to ask about shift flexibility. This shows that you are proactive and willing to adapt to meet both your needs and those of the business.

Customer Order Pickers
IKEA

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