Customer Order Picker - IKEA Exeter Store

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Employment Type: Part Time, Regular

Department: Fulfilment Operations

Number of Positions: 1

Are you a master detective of missing Allen Keys? Do you thrive on making dreams come true, one perfectly packed order at a time? Join our team at IKEA Exeter. We’re on the lookout for a Customer Order Picker. You will be an integral part of the customer experience, collecting items and ensuring they are ready and waiting for our many guests. If you’ve got an eagle eye for detail and a passion for perfection, we want you!

WHAT WE OFFER

• The Start Date of employment will be 26 and 27 April 2025. If successful, it is important you are able to attend on this date.
• Hourly rate of £12.60 per hour.
• 30 hours a week, 5 shifts a week, including 3 in 4 weekends. Standard shift times will fall between the hours of 06:00am and 20:30pm.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• X4 Life Assurance, enhanced statutory pension contributions & interest free loans.
• Family Friendly policies & benefits.
• Commitment to your development throughout your IKEA career, starting on your first day....as well so much more!

WHAT YOU'LL NEED TO HAVE

• You are comfortable using computers and handheld devices to support with the checking of stock and to answer customer questions.
• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.
• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes.
• You work with guidance from your manager to achieve set goals in agreed timeframes using standard ways of working.

WHAT YOU'LL BE DOING DAY TO DAY

• Picking all our click and collect orders throughout the store and handing them out to our customers, also checking customer order is correct for delivery.
• You ensure products are available to customers by ensuring tasks in your area are completed accurately and in a timely manner.
• You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
• You work to ensure the efficiency of the fulfilment operation by working in simple, cost-conscious ways, developing, and sharing good examples of ways of working.
• Customer resolutions, supporting customers rescheduling their orders.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

• Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way.
• For any advice or support, email ari.davies-ho4@ingka.ikea.com and I will be happy to help!