At a Glance
- Tasks: Pick customer orders and provide exceptional service in a fast-paced environment.
- Company: Join the friendly IKEA Sheffield Fulfilment Team.
- Benefits: Enjoy a competitive hourly rate, discounts, free meals, and personal growth opportunities.
- Other info: Flexible hours available, with great career development in a diverse workplace.
- Why this job: Be the face of IKEA, helping customers find what they need every day.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
Overview
IKEA Sheffield are looking to welcome Customer Order Pickers to join our amazing Fulfilment Team. Are you passionate about delivering exceptional customer service and love the idea of helping people find exactly what they need? Join our IKEA team as a Customer Order Picker! Be the friendly face that ensures our customers' online orders are ready for a seamless pickup experience.
What We Offer
- Start Date of employment will be: 29th March 2026
- Competitive hourly rate of £13.45 per hour.
- 24 hours per week working 4 days per week 3 out of 4 weekends.
- 12 hours per week working 2 days per week 3 out of 4 weekends.
- The operational hours are 8am until 5.30pm so we are looking for applicants who are available to work between these hours.
- We can discuss flexibility to match your life and our business needs during the interview.
Working With Us Has Its Rewards
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks
- Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
- ..as well as so much more!
Note: Full Benefit List is available on the IKEA careers site.
What You’ll Need to Have
- Previous experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast-paced environment.
- You are comfortable using computers and handheld devices to support with the checking and handing out of stock or to answer customer questions.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes.
- You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.
What You’ll Be Doing Day to Day
- You pick orders for both our customers and our delivery team including handing goods out and processing uncollected orders.
- Working in a customer-facing environment, which means you will be happy to deliver great customer service.
- You will be required to manually handle all of our products ranging from LACK Coffee Tables to PAX Wardrobes.
- Working with or around heavy machinery, such as Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
We Care for the People
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
Recruitment Process Information
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend face to face interviews.
We understand not everyone will be successful, but we promise to keep you informed either way.
IKEA reserve the right to close this vacancy early.
For any advice or support, email Recruiter lisa.cathcart@ingka.ikea.com and I will be happy to help!
Customer Order Picker in Sheffield employer: IKEA
IKEA Sheffield is an exceptional employer that prioritises employee well-being and growth, offering a competitive hourly rate and a range of benefits including a generous discount, life assurance, and opportunities for personal development. Our inclusive work culture values diversity and encourages co-workers to bring their unique talents to the team, ensuring a rewarding and fulfilling experience for all. Join us in creating a better everyday life for the many while enjoying a supportive environment that adapts to your needs.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Picker in Sheffield
✨Tip Number 1
Get to know IKEA's values and culture before your interview. This way, you can show how your passion for customer service aligns with their mission. Plus, it’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice your communication skills! As a Customer Order Picker, you'll be the friendly face for customers. So, think about how you can convey your enthusiasm and willingness to help during the interview.
✨Tip Number 3
Be ready to talk about your adaptability. IKEA loves team players who can switch tasks quickly. Share examples from your past where you’ve successfully juggled multiple responsibilities in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there.
We think you need these skills to ace Customer Order Picker in Sheffield
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping people and making their experience seamless.
Tailor Your CV:Make sure your CV is up-to-date and tailored to the Customer Order Picker role. Highlight any relevant experience, even if it’s not directly related, and don’t forget to mention your ability to adapt and work in a fast-paced environment!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to show us what you can bring to the team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come through our official channels!
How to prepare for a job interview at IKEA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Order Picker does at IKEA. Familiarise yourself with the daily tasks, like picking orders and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your passion for helping others.
✨Be Ready for Practical Questions
Expect questions that assess your ability to work in a fast-paced environment. Prepare to discuss how you prioritise tasks and manage your time effectively. You might even be asked how you'd handle specific scenarios, so think through some potential challenges you could face on the job.
✨Emphasise Your Adaptability
IKEA values an adaptable mindset, so be prepared to talk about times when you've successfully switched between tasks or adapted to new situations. Highlighting your flexibility will show that you're a great fit for their dynamic work environment.
