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- Tasks: Assist customers by handing out orders and ensuring a smooth collection experience.
- Company: IKEA is dedicated to creating a better everyday life for the many, valuing inclusivity and innovation.
- Benefits: Enjoy a competitive hourly rate, flexible hours, 15% discount, and free healthy meals.
- Why this job: Join a diverse team where your ideas matter and make a positive impact in a fun environment.
- Qualifications: No prior experience needed; just bring motivation and a willingness to learn in a fast-paced setting.
- Other info: Flexible scheduling options available; every 4th weekend off.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Employment Type: Part Time, Regular
Department: Customer Fulfilment
Number of Positions: 3
IKEA Milton Keynes are looking to welcome a Customer collection assistant to join our hard-working fulfilment team. A customer collection co-worker hands out orders, picks and packs products for online orders, and ensures a positive customer experience.
WHAT WE OFFER
- Start Date of employment will be: 27th of April
- Competitive hourly rate of £13.25 per hour.
- We have 3 contracts to offer 36hrs, 30hrs and 18hrs working 3/4/5 days per week (this is dependent on contract size) and you will receive every 4th weekend off.
- You will be scheduled for shifts between the hours of 6am and 10pm.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Given Day - Additional days’ paid leave to take at any point during the year, when it’s important for you.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks.
Full Benefit List here.
WHAT YOU'LL NEED TO HAVE
- Previous warehouse experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast-paced environment.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- Proven experience in utilising technical equipment to enhance productivity and efficiency.
- Ensure you are prepared to initiate tasks on your own initiative and to participate actively in group efforts.
WHAT YOU'LL BE DOING DAY TO DAY
- Your main duties will be handing out stock at our customer collection point and supporting our customer order picking service.
- This role will involve a degree of heavy lifting.
- Working with or around heavy machinery, such as Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
- Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview.
- We understand not everyone will be successful, but we promise to keep you informed either way.
- Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates.
- For any advice or support, email Recruiter fiona.currie@Ingka.ikea.com and I will be happy to help!
Customer Handout Assistant - IKEA Milton Keynes Store employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Handout Assistant - IKEA Milton Keynes Store
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to inclusivity and making a positive impact will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, even if it's not directly related to warehousing. Emphasising your ability to adapt and thrive under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organisational skills and how you prioritise tasks. Since the role involves managing workloads efficiently, demonstrating your ability to stay organised will be crucial during the interview.
✨Tip Number 4
Be ready to talk about your experience with technical equipment or machinery. Even if you haven't worked with forklifts or pump trucks before, showing a willingness to learn and adapt to new tools can impress the hiring team.
We think you need these skills to ace Customer Handout Assistant - IKEA Milton Keynes Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in warehouse or customer service roles. Emphasise skills like organisation, attention to detail, and the ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your motivation to work at IKEA and how you align with their values of inclusivity and making a positive impact. Mention specific examples of how you've contributed to a team or improved customer experiences in the past.
Highlight Relevant Skills: In your application, clearly outline any experience with technical equipment or heavy lifting, as these are important for the role. If you have previous warehouse experience, be sure to mention it.
Follow Application Instructions: Ensure you attach your updated CV and any other required documents as specified in the job listing. Double-check that everything is complete before submitting your application through our website.
How to prepare for a job interview at IKEA
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've positively impacted customers in previous roles, even if they were not directly related to warehousing.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
Prepare to discuss your experience in fast-paced settings. Highlight specific instances where you successfully managed multiple tasks or adapted quickly to changing situations, as this is crucial for the role.
✨Emphasise Teamwork and Initiative
IKEA values collaboration, so be ready to talk about your experiences working in teams. Also, mention times when you took the initiative to solve problems or improve processes, showcasing your proactive attitude.
✨Familiarise Yourself with Safety Protocols
Since the role involves heavy lifting and operating machinery, it’s important to understand safety protocols. Brush up on relevant safety practices and be prepared to discuss how you prioritise safety in your work.
