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- Tasks: Join our team as a Click & Collect Assistant, ensuring customer orders are handled safely and efficiently.
- Company: IKEA is dedicated to creating a better everyday life for the many, valuing inclusivity and innovation.
- Benefits: Enjoy a competitive hourly rate, flexible hours, 15% discount, and additional paid leave.
- Why this job: Be part of a supportive team that values your ideas and contributions while making customers smile.
- Qualifications: No prior warehouse experience needed; just bring your motivation and attention to detail.
- Other info: Must be 18 or older due to health and safety regulations.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Warrington are looking to welcome a Click & Collect Assistant to join our hard-working Fulfilment team. Are you ready to be the hero of our warehouse? You’ll master ensuring our customers get their orders safely and efficiently. If you’re all about safety, accuracy, and teamwork, and love making customers smile, we want you on our team! Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.
WHAT WE OFFER
- Start Date of employment will be end of April 2025
- Competitive hourly rate of £12.60 per hour.
- 12 hours, working up to 3 days per week and 3 out of 4 weekends. Working between 8am & 10:30pm.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Given Day - Additional days’ paid leave to take at any point during the year, when it’s important for you.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks.
WHAT YOU'LL NEED TO HAVE
- Previous warehouse experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast-paced environment.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- Proven experience in utilising technical equipment to enhance productivity and efficiency.
- Ensure you are prepared to initiate tasks on your own initiative and to participate actively in group efforts.
- Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.
WHAT YOU'LL BE DOING DAY TO DAY
- Working with or around heavy machinery, such as Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
- You will check picked orders for our customers, checking to ensure products are both correct and undamaged.
- Provide an efficient and accurate collection experience in the store while working with daily and weekly service targets.
- You work together with colleagues in other functions to improve the customer experience.
- Build loyalty by listening to our customers & using your knowledge of IKEA product and service range offer informed solutions.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way.
- For any advice or support, email me at james.fraser1@ingka.ikea.com and I will be happy to help!
Click & Collect Assistant - IKEA Warrington Store employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Click & Collect Assistant - IKEA Warrington Store
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to inclusivity and customer satisfaction will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any experience you have with teamwork and collaboration. Since the role involves working closely with colleagues, sharing examples of how you've successfully worked in a team can demonstrate your ability to contribute positively to the workplace.
✨Tip Number 3
Prepare to discuss your approach to safety and efficiency. Given the nature of the role, being able to articulate how you prioritise safety while maintaining productivity will show that you understand the importance of these aspects in a warehouse environment.
✨Tip Number 4
Be ready to share your knowledge of IKEA products and services. Showing that you are informed about what IKEA offers can impress the interviewers and demonstrate your enthusiasm for the role and the company.
We think you need these skills to ace Click & Collect Assistant - IKEA Warrington Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in warehouse or customer service roles. Emphasise skills like teamwork, attention to detail, and any technical equipment you’ve used.
Craft a Strong Cover Letter: Write a cover letter that reflects your motivation to work at IKEA. Mention how you align with their values of making a positive impact and creating a better everyday life for customers.
Highlight Safety Awareness: Since the role involves compliance with health and safety guidelines, include any previous experience or training related to safety protocols in your application.
Show Enthusiasm for Teamwork: IKEA values collaboration, so express your willingness to work as part of a team. Share examples of how you've successfully worked with others in past roles.
How to prepare for a job interview at IKEA
✨Show Your Team Spirit
IKEA values teamwork, so be sure to highlight any experiences where you've successfully collaborated with others. Share specific examples of how you contributed to a team goal or helped a colleague.
✨Demonstrate Attention to Detail
As a Click & Collect Assistant, accuracy is key. Prepare to discuss how you ensure precision in your work, whether it's checking orders or following safety protocols. Mention any past experiences that showcase your attention to detail.
✨Emphasise Your Customer Service Skills
Customer satisfaction is at the heart of IKEA's mission. Be ready to talk about how you've made customers smile in previous roles. Share stories that illustrate your ability to listen and provide solutions based on customer needs.
✨Be Ready for Practical Questions
Expect questions related to working with heavy machinery and safety protocols. Brush up on basic health and safety guidelines and be prepared to discuss how you would handle various scenarios in the warehouse environment.
