Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers by confirming and handing out their orders at the collection point.
- Company: Join IKEA, a global leader in home furnishings dedicated to making everyday life better.
- Benefits: Enjoy a 15% discount, flexible hours, and subsidised meals plus many more perks.
- Why this job: Be part of a diverse team that values your ideas and fosters personal growth.
- Qualifications: Experience in customer service and ability to work efficiently in a fast-paced environment.
- Other info: We welcome applicants from all backgrounds and offer support throughout the recruitment process.
Click and Collect Customer Assistant – Exeter
\”You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It\’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\”
Employment Type: Part Time, PermanentDepartment: Fulfilment OperationsNumber of Positions: 5IKEA Exeter are looking to welcome a Click and Collect Assistant to join our hard-working Fulfilment Operations team. In this role, you’ll be essential in confirming and handing out orders to our customers at our Order Collection point in-store. WHAT WE OFFER• Planned induction date of 02 and 03 August 2025.• Hourly rate of £12.60 per hour.• This role is 30 hours a week, working 5 days out of 7, including 3 in 4 weekends.• The hours of operation are between 06:00am and 20:30pm Monday to Sunday.• We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDSOur co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs. • 15% IKEA discount and discount portal helping you save £100s on high street retailers.• X4 Life Assurance, enhanced statutory pension contributions and interest free loans• Family-friendly policies and benefits.• Commitment to your development throughout your career.• Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant….as well so much more! Full list of benefits at YOU NEED TO HAVE• You have experience and enjoy working with customers in a fast-paced environment.• Demonstrated ability to prioritise and organise workload efficiently, with a keen attention to detail.• Proven experience in using technical equipment to enhance productivity and efficiency.• Self-reliant and motivated, capable of working independently as well as collaboratively within a team.WHAT YOU\’LL BE DOING DAY TO DAY• Checking over and handing out customer orders.• At times, handling and resolving any after-sales or customer queries that may come up.• Working in a customer-facing environment, which means you will be happy to deliver great customer service.• Adhere to all safety protocols and regulations to ensure a secure environment for both customers and co-workers.WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many people.RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email me at and I will be happy to help!
Click and Collect Customer Assistant - IKEA Exeter Store employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Click and Collect Customer Assistant - IKEA Exeter Store
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to inclusivity and sustainability can help you align your responses during the interview, showing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully handled customer queries or worked in a fast-paced environment. This will demonstrate your ability to thrive in the role of Click and Collect Customer Assistant.
✨Tip Number 3
Showcase your teamwork skills by discussing how you've collaborated with others in previous roles. IKEA values a collaborative work environment, so highlighting your ability to work well with colleagues will be beneficial.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires availability across various shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Click and Collect Customer Assistant - IKEA Exeter Store
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what IKEA is looking for in a Click and Collect Customer Assistant. Highlight your customer service experience and ability to work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in customer service and teamwork. Use specific examples that demonstrate your skills in prioritising tasks and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your alignment with IKEA's values. Mention how you can contribute to creating a better everyday life for customers.
Prepare for the Interview: Think about potential interview questions related to customer service scenarios and how you would handle them. Be ready to discuss your previous experiences and how they relate to the role at IKEA.
How to prepare for a job interview at IKEA
✨Show Your Customer Service Skills
Since the role involves working directly with customers, it's crucial to demonstrate your experience in providing excellent customer service. Share specific examples of how you've handled customer queries or resolved issues in the past.
✨Highlight Your Organisational Skills
The job requires prioritising and organising workloads efficiently. Be prepared to discuss how you manage your time and tasks, especially in a fast-paced environment. Mention any tools or techniques you use to stay organised.
✨Familiarise Yourself with IKEA's Values
IKEA places a strong emphasis on inclusivity and making a positive impact. Research their values and be ready to explain how your personal values align with theirs. This will show that you're not just looking for a job, but a place where you can contribute meaningfully.
✨Prepare for Flexibility Questions
Since the role involves working varied hours, including weekends, be ready to discuss your availability and any flexibility you can offer. This shows that you're adaptable and willing to meet the company's needs.