At a Glance
- Tasks: Help customers design their dream kitchens with your creative flair and expert advice.
- Company: Join IKEA, a brand committed to making everyday life better for everyone.
- Benefits: Enjoy a 15% discount, life assurance, pension contributions, and free healthy meals.
- Other info: Structured training provided to ensure you excel in your new role.
- Why this job: Be part of a diverse team that values creativity and inclusivity in the workplace.
- Qualifications: Experience in kitchen planning is a plus, but passion and customer focus are key.
The predicted salary is between 30290 - 30290 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Greenwich are looking to welcome Kitchen Sales Specialists. As a Kitchen Sales Specialist at IKEA, you'll bring dream spaces to life, guiding customers through stylish and functional designs with your expert touch. From consultation to planning, you'll help customers navigate layouts, materials, and solutions to create their ideal kitchen. Are you passionate about interior design and love bringing creative visions to life? We are looking for a talented individual to help customers design their dream kitchens. If you have a keen eye for detail and enjoy working with innovative planning tools, we want to hear from you!
WHAT WE OFFER
The Start Date of employment will be October 2026. A 39 hours per week Full-time contract working day shift, inclusive of some evening and weekends shifts. You will be required to work 5 days per week. The starting salary for this role is 30,290 per annum, based on competence and experience. We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs:
- 15% IKEA discount & discount portal helping you save 100s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits Rewards & discount portal.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks.
WHAT YOU'LL NEED TO HAVE
Experience in kitchen planning is advantageous, although not required, and you will be able to conduct sales discussions with ease. Experience of working in a customer and commercial-oriented business, with an interest in people's everyday life at home within their kitchen. Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer. Confident in using computer software.
WHAT YOU'LL BE DOING ON THE DAY TO DAY
You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings. Support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop. Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer. Support with responding to the customer emails, securing payments both in store and remotely. Working to KPIs to provide service delivery agreement for customers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV and a cover letter with your application so we can get to know you better. Shortlisted candidates will be invited to complete an on-demand video interview. Candidates successful to this stage will be invited by email to attend a face-to-face interview, which may include a task to complete and present at your interview. Each successful co-worker will follow a structured training plan, including a period of Kitchen School training prior to fully starting in the role. This ensures you are fully upskilled and are competent in your new role. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email and I will be happy to help!
Kitchen Sales Specialist - Greenwich - IKEA Greenwich Store in Buckland employer: IKEA
IKEA Reading is an exceptional employer that values creativity and collaboration, offering a supportive work culture where your carpentry skills can truly shine. With competitive benefits like a 15% discount, life assurance, and opportunities for personal growth, you'll find a rewarding environment that prioritises both your professional development and well-being. Join us in crafting inspiring spaces while enjoying a healthy work-life balance in a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Sales Specialist - Greenwich - IKEA Greenwich Store in Buckland
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA!
We think you need these skills to ace Kitchen Sales Specialist - Greenwich - IKEA Greenwich Store in Buckland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
