At a Glance
- Tasks: Transform IKEA products and enhance customer experiences through creativity and problem-solving.
- Company: Join the inclusive team at IKEA Oxford Street, focused on sustainability and innovation.
- Benefits: Enjoy a competitive hourly rate, discounts, free meals, and flexible working hours.
- Other info: Diverse workplace welcoming all backgrounds, with opportunities for personal growth.
- Why this job: Make a positive impact while developing your skills in a dynamic retail environment.
- Qualifications: Passion for sustainability, customer service mindset, and ability to multitask effectively.
The predicted salary is between 14.8 - 14.8 £ per hour.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Oxford Street are looking to welcome a Sales & Sustainability Assistant. In IKEA, we call this a Product Quality and Recovery Co-Worker. Do you want to put your creativity and problem-solving talents to work in a role focused on building and restoring products? As you bring IKEA products to life, each task becomes a practical puzzle transforming a box of components into a stylish, functional piece that will enhance our customers' homes. You'll also have opportunities to repurpose existing furniture, blending artistry with precision while ensuring every item meets our high standards.
WHAT WE OFFER
The Start Date of employment will be 19th September 2026. Competitive hourly rate of £14.80 per hour. 24 hours working 4 days per week including day shift, evenings and 3 out of 4 weekends per month. We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs:
- 15% IKEA discount & discount portal helping you save hundreds on high-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest-free loans.
- iBenefits Rewards & discount portal.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
YOU'LL NEED TO HAVE
- A positive approach to waste management and sustainability, enjoy handling several tasks at once, and an interest in giving things a new life.
- Have a customer-first mindset, where you make the customer feel valued and supported in everything you do.
- You are motivated to problem solve and use your own initiative daily.
- You are motivated to be part of the team but also can work without supervision.
- Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.
- Passion for sustainability and cost-saving, contributing to a circular economy model by enhancing product longevity and reusability.
WHAT YOU'LL BE DOING DAY TO DAY
- Re-purpose and present IKEA products with pride to create a welcoming customer experience and support positive business performance.
- Work closely with the different functions in the unit to support range changes and to ensure that the product quality of displayed furniture is maintained, and use your initiative to intervene when necessary.
- Support, execute and follow the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers' perception of our IKEA products.
- Ensure furniture is assembled correctly and secured in accordance with health, safety, and manual handling protocols to maintain a safe shopping and working environment for visitors and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face-to-face interview with the hiring manager. We understand not everyone will progress to the next stage, but we promise to keep you informed either way. For any advice or support, email Recruiter and I will be happy to help!
Sales & Sustainability Assistant - IKEA Oxford Street Store in Brixton employer: IKEA
IKEA Reading is an exceptional employer that values creativity and collaboration, offering a supportive work culture where your carpentry skills can truly shine. With competitive benefits like a 15% discount, life assurance, and opportunities for personal growth, you'll find a rewarding environment that prioritises both your professional development and well-being. Join us in crafting inspiring spaces while enjoying a healthy work-life balance in a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Sustainability Assistant - IKEA Oxford Street Store in Brixton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IKEA, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales & Sustainability Assistant - IKEA Oxford Street Store in Brixton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IKEA that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IKEA will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IKEA and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IKEA
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IKEA, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IKEA!
