At a Glance
- Tasks: Deliver amazing customer service and keep our shelves stocked and tidy.
- Company: Join the vibrant team at IKEA Hammersmith.
- Benefits: Earn £14.80 per hour, enjoy discounts, and free meals.
- Other info: Flexible hours and opportunities for growth in a diverse environment.
- Why this job: Be part of a team that inspires customers every day.
- Qualifications: Positive attitude, customer-focused, and tech-savvy.
The predicted salary is between 14.8 - 14.8 £ per hour.
IKEA Hammersmith are looking to welcome a Store Assistant to our team. Bring your commitment to great customer service to IKEA Hammersmith as a Store Assistant, where you’ll focus on customer service and selling, keeping our most-loved products available and ensuring shelves are always full, tidy, and ready to inspire every shopper who walks through our doors.
WHAT WE OFFER
- Start Date of employment will be: 25th July 2026.
- Competitive hourly rate of £14.80 per hour.
- 24 Hours working 4 days per week, including day shift, evenings and 3 out of 4 weekends per month. We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
WHAT YOU'LL NEED TO HAVE
- You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
- You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
- You are computer literate and able to work with technology.
- You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
WHAT YOU'LL BE DOING DAY TO DAY
- You provide an inspirational shopping experience for our customers working across various departments throughout the day, supporting customers to find the right solutions for their life at home.
- You are interested in the range, curious to learn the stories behind the products and their design, keen to share this with our customers.
- You support sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop.
- Some products may involve heavy lifting. You’ll work with ladders and at height, following safety procedures to ensure efficient replenishment and maintaining high standards across the shopfloor.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Store Assistant - Hammersmith employer: IKEA Gruppe
IKEA Hammersmith is an exceptional employer that prioritises a positive work culture and employee well-being. With competitive pay, generous benefits including a 15% discount, life assurance, and opportunities for flexible working hours, we foster an environment where team members can thrive and grow. Join us to be part of a diverse team that values your contributions and supports your career development in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - Hammersmith
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA Gruppe, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA Gruppe!
We think you need these skills to ace Store Assistant - Hammersmith
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA Gruppe, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA Gruppe and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA Gruppe that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA Gruppe
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
