At a Glance
- Tasks: Join us as a Store Assistant, helping customers find inspiring home furnishings.
- Company: IKEA is a global leader in home furnishings, dedicated to creating a better everyday life.
- Benefits: Enjoy a competitive hourly rate, flexible hours, and a 15% discount on IKEA products.
- Other info: Training will be provided at IKEA Warrington before the Chester store opens.
- Why this job: Be part of a dynamic team, learn about our products, and make a real impact on customer experiences.
- Qualifications: A positive attitude, customer-first mindset, and ability to multitask are essential.
We are recruiting Store Assistants, to join our new store team at IKEA Chester, CH1 4QG.
At IKEA, no two days are the same. One moment you'll be helping customers find the perfect solution for their home, the next you'll be serving smiles in our Bistro, supporting click-and-collect orders, or keeping our store looking its very best. If you're a team player who loves variety, enjoys helping people, and isn't afraid to roll up your sleeves, we'd love to welcome you to our Chester team. Together, we'll create memorable shopping experiences that inspire our customers and bring the IKEA vision of a better everyday life at home to life.
WHAT WE OFFER
- The Start Date of employment will be: 2026
- Hourly rate of £13.45 per hour.
- 12 hours weekly, working 3 days out of 7 and 3 out of 4 weekends.
- 16 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- 24 hours weekly, working 4 days out of 7 and 3 out of 4 weekends.
- Working hours will be between 7am to 8:30pm.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/
WHAT YOU'LL NEED TO HAVE
- Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
- Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
- Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
- Retail or customer service experience is helpful, but a proactive, hands‑on attitude is just as important.
- Confident using computers and technology to support day‑to‑day tasks.
- Highly organised and detail‑oriented, able to prioritise work and stay composed in a fast‑paced environment.
- Experience in food service or food safety is an advantage, though not required. What matters most is your ability to bring your transferable skills and apply them confidently in our food areas. We’ll support you in developing strong food‑safety practices and using your strengths to help create a safe, welcoming food environment for our customers.
WHAT YOU'LL BE DOING DAY TO DAY
- You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and food service in the Bistro.
- You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
- Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
- You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
- You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:
- Medical questionnaire
We understand not everyone will be successful, but we promise to keep you informed either way.
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Store Assistant - Chester employer: IKEA Gruppe
IKEA Reading is an exceptional employer, offering a supportive work culture that values diversity and employee growth. As a Forklift Driver, you'll enjoy competitive pay, flexible working hours, and a range of benefits including a generous discount, life assurance, and family-friendly policies, all while being part of a team that prioritises safety and collaboration in a dynamic warehouse environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - Chester
✨Tip Number 1
Familiarise yourself with IKEA's product range and values. Understanding their home furnishing solutions will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the assessment centre. Think of examples from past experiences where you've gone above and beyond for a customer, as this aligns with IKEA's customer-first mindset.
✨Tip Number 3
Be ready to discuss your ability to multitask and manage your workload efficiently. Since the role involves working across various departments, showcasing your adaptability will be key.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. IKEA values co-workers who bring unique ideas and talents, so express your willingness to contribute positively to the team dynamic.
We think you need these skills to ace Store Assistant - Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or customer service. Emphasise any roles where you demonstrated a 'roll up your sleeves' attitude, as this is something the company values.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for home furnishings and your motivation to create a great customer experience. Mention specific skills that align with the job description, such as multitasking and customer-first mindset.
Highlight Flexibility:Since the role offers various contract options and shift patterns, express your flexibility in working hours. This shows that you are adaptable and willing to meet the company's needs.
Prepare for the Assessment Centre:If shortlisted, you'll be invited to an assessment centre. Prepare by researching common interview questions and think about how you can demonstrate your teamwork and customer service skills during the assessment.
How to prepare for a job interview at IKEA Gruppe
✨Show Your Passion for Home Furnishings
Make sure to express your enthusiasm for IKEA's products and home furnishings during the interview. Share any personal experiences or stories that highlight your interest in creating inspiring living spaces.
✨Demonstrate a Customer-First Mindset
Prepare examples of how you've prioritised customer satisfaction in previous roles. Discuss how you would handle different customer scenarios, showcasing your ability to make customers feel valued and supported.
✨Highlight Your Teamwork Skills
IKEA values collaboration, so be ready to discuss your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, emphasising your commitment to being part of a cohesive unit.
✨Be Ready to Discuss Flexibility
Since the role involves working in various departments, be prepared to talk about your adaptability. Mention any past experiences where you successfully managed multiple tasks or shifted priorities, demonstrating your ability to thrive in a dynamic environment.
