At a Glance
- Tasks: Assist customers in the warehouse, ensuring products are ready for collection and maintaining stock.
- Company: Join the friendly team at IKEA Southampton, a proud Living Wage Employer.
- Benefits: Earn £13.45 per hour, enjoy a 15% discount, generous leave, and more perks.
- Other info: Flexible hours available, with opportunities for career growth and development.
- Why this job: Be part of a dynamic environment where your efforts directly impact customer satisfaction.
- Qualifications: No prior experience needed, just a positive attitude and a willingness to learn.
The predicted salary is between 13.45 - 13.45 £ per hour.
IKEA Southampton are looking to welcome a Customer Warehouse Assistant to join our delightful and friendly team.
WHAT WE OFFER
- Hourly rate of £13.45 per hour.
- 12, 16 and 24 hours a week contracts, which will include weekend working.
- These are permanent contracts where you will be working throughout the year, including the holiday periods.
- We can discuss flexibility to match your life and our business needs during the interview.
- Shift times will be between 09:00am and 21:30pm for the Self-Serve Warehouse roles.
- Shift times will be between 06:00am and 21:30pm for the Customer Order Picking roles.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
- End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
- Proud to be a Living Wage Employer.
- Free car parking, a cycle-to-work scheme and season travel ticket loan.
WHAT YOU'LL NEED TO HAVE
- Previous warehouse experience is beneficial but not essential; all you will need is the motivation to make things happen in a fast‑paced environment.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- Proven experience in utilising technical equipment to enhance productivity and efficiency.
- Ensure you are prepared to initiate tasks on your own initiative and to participate actively in group efforts.
- A strong customer service mindset, and the passion to be helpful and attentive to customers as they navigate our Self‑Serve Warehouse.
WHAT YOU'LL BE DOING DAY TO DAY
ORDER PICKER
- You will be collecting products and packages from throughout the store, preparing them for collection by our customers.
- You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
- You will work to ensure the efficiency of the fulfilment operation by working in simple, cost‑conscious ways, developing, and sharing good examples of ways of working.
CUSTOMER SELF‑SERVE WAREHOUSE
- You will be maintaining the Self‑Serve Warehouse, which means condensing and moving stock, supporting customers with their questions, and making sure that IKEA's flatpack products are accessible, stocked and ready for our customers to purchase.
- This is a physical role as you will be manual handling of heavy stock.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co‑workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face‑to‑face interview in‑store. We understand not everyone will be selected, but we promise to keep you informed either way. For any advice or support, email ari.davies-ho4@Ingka.ikea.com and I will be happy to help!
Customer Warehouse Assistant in Southampton employer: IKEA Gruppe
IKEA Southampton is an exceptional employer that prioritises employee well-being and growth, offering competitive pay, flexible working hours, and a range of benefits including a generous discount on products, life assurance, and enhanced pension contributions. Our inclusive work culture fosters diversity and encourages personal development, making it a rewarding place to build a career while contributing to a positive customer experience in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Warehouse Assistant in Southampton
✨Get Hands-On at Local Job Fairs
Check out local job fairs specifically geared towards warehouse and logistics roles—these are golden opportunities to meet potential employers face-to-face. Bring your best handshake and a friendly smile to make a memorable impression!
✨Tap Into Community Networks
Join local community groups or forums related to logistics and warehousing. Engaging in these networks can lead to word-of-mouth opportunities and insider information about part-time positions, which aren’t always advertised online.
✨Be Ready for Fast-Paced Interviews
For part-time roles in the warehouse sector, employers might want to move quickly, so be prepared for interviews that could happen on the spot if you visit them in person. Brush up on common interview questions specific to warehouse operations and safety protocols.
✨Show Off Your Availability
When applying, make it clear when you’re available to work—this helps employers see how easily you could slot into their existing shifts. Consider flexible hours as a big plus; it often gives you an edge over the competition. Don't forget to apply through our website for an even smoother experience!
We think you need these skills to ace Customer Warehouse Assistant in Southampton
Some tips for your application 🫡
Show Off Your Organisational Skills:In the warehouse-inventory-logistics world, being organised is key! Make sure to highlight any relevant experience with inventory management systems or even just your knack for keeping things in order. Use clear examples in your CV to demonstrate how your skills can boost efficiency and accuracy in IKEA Gruppe's operations.
Relevant Certificates Matter:If you've got any specific certifications related to logistics — think forklift licences or health and safety training — make sure these are front and centre in your application. They can significantly bolster your profile and show that you're serious about working in this space. Don't forget to mention the training in your cover letter too!
Flexible Availability is Key:Since you're applying for a part-time gig, it’s vital to clearly state your availability in both your CV and cover letter. Companies like IKEA Gruppe appreciate candidates who can adapt to their scheduling needs, so make sure they see when you can step in and help out!
Keep It Simple and Straightforward:In this field, clarity goes a long way. Avoid overly complex language or fancy fonts in your CV. Stick to a clean format that makes it easy for IKEA Gruppe to see your experience and skills at a glance. Remember, sometimes less is more!
How to prepare for a job interview at IKEA Gruppe
✨Show Off Your Organisation Skills
In a warehouse or logistics role, organisation and attention to detail are key. Be ready to discuss how you've managed stock, organised items, or optimised any processes previously. If you've used inventory management systems, mention those tools too!
✨Familiarise Yourself with Safety Protocols
Safety is a massive part of the logistics field, so brush up on the safety regulations and practices. You might be asked how to handle hazardous materials or what steps you'd take in case of an emergency. Showing we know about safety will go a long way!
✨Flexibility is Your Friend
Part-time work often comes with flexible hours. Be proactive in sharing your availability and willingness to cover shifts, especially if you can show commitment and reliability. This will demonstrate your eagerness to contribute to the team at IKEA Gruppe.
✨Talk About Teamwork and Communication
Most warehouse roles require great teamwork, so be prepared to share examples of times you've worked in a team. Discuss how you communicated important information or resolved conflicts in a fast-paced environment, as that’s crucial in logistics!
