At a Glance
- Tasks: Enhance customer experience across various departments and ensure a seamless shopping journey.
- Company: Join the vibrant team at IKEA Glasgow, where design meets great people.
- Benefits: Enjoy a competitive hourly rate, 15% discount, free meals, and additional paid leave.
- Other info: Flexible working hours and a supportive culture welcoming all backgrounds.
- Why this job: Be part of a dynamic environment with diverse tasks and opportunities to learn.
- Qualifications: A positive attitude, customer-first mindset, and ability to multitask are key.
The predicted salary is between 13.45 - 13.45 £ per hour.
IKEA Glasgow are looking to welcome Store Assistants to join our delightful and hardworking team. Offering full time & part time positions. Love great design, great people, and days that never look the same? Join IKEA Glasgow.
What We Offer
- Start Date of employment: 4th of August 2026
- Competitive hourly rate of £13.45 per hour.
- Various size contracts ranging from 12 to 30 hours weekly working between 3-5 days per week, including weekends.
- Working hours are between 6am to 9:30pm. Various departments have different start times.
- We can discuss flexibility to match your life and our business needs during the interview.
Working With Us Has Its Rewards
- 15% IKEA discount & discount portal helping you save £100’s on high‑street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.
- Free healthy meal option, salad bar, fruit, and hot/cold drinks.
- More benefits available.
What You'll Need to Have
- Diverse backgrounds can support you in this role from hospitality, warehouse, customer service & sales. Anyone with these experiences would be preferred but not essential.
- A positive approach, love multi-tasking, and are enthusiastic about being part of the team and can work without supervision.
- A customer first mindset and love the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
- Computer literacy skills and are able to work with technology.
- You can prioritise and organise your own work to make efficient use of the time available, with great attention to detail.
What You'll Be Doing Day to Day
- You will enhance customer experience by working across all areas to meet customer needs, ensure a seamless shopping experience, and act as a key point of contact for customers throughout their visit.
- This includes our warehouse fulfilment team who take care of the order picking, click & collect & replenishment of the store, sales team & customer relations team.
- You will be trained to work in each of these departments over time.
- You are always passionate about the range, curious to learn the stories behind the products and their design.
- You support maximising sales by ensuring the area you are working in is clean, all products priced, well presented and easy to shop.
- Manual handling safely and the use of pump trucks & ladders.
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Store Assistant in Glasgow employer: IKEA Gruppe
IKEA Glasgow is an exceptional employer that values diversity and fosters a supportive work culture, offering flexible working hours and a competitive hourly rate of £13.45. Employees enjoy a range of benefits including a generous discount, life assurance, and additional paid leave, all while being part of a dynamic team that prioritises customer experience and personal growth opportunities across various departments.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like IKEA Gruppe, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like IKEA Gruppe!
We think you need these skills to ace Store Assistant in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at IKEA Gruppe, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at IKEA Gruppe and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show IKEA Gruppe that you’re ready to jump in and contribute right away!
How to prepare for a job interview at IKEA Gruppe
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
