At a Glance
- Tasks: Meet customers at home to design and plan their dream spaces with IKEA products.
- Company: Join the innovative team at IKEA, known for its creativity and customer focus.
- Benefits: Enjoy a competitive salary, 15% discount, and various perks including life assurance.
- Other info: Full training provided, with opportunities for career growth and a dynamic work environment.
- Why this job: Make a real difference in people's lives by creating inspiring home solutions.
- Qualifications: Sales and design planning experience, strong customer focus, and a valid driving licence.
The predicted salary is between 30000 - 30000 € per year.
At IKEA, we are working to make our products and services more accessible to customers. We are looking for planners to bring the ambience, inspiration and quality of the IKEA showroom directly into customers’ homes. If you would like to meet customers in their own homes and help them create kitchen, bedrooms and other modular furniture solutions with their individual needs in mind, then we are looking for you to join our team! This role is fully field based, meeting customers in their homes, with the option of some administrative time working from home outside of business travel time. You may be required, on occasion and for training purposes, to travel to an IKEA location.
WHAT WE OFFER
The Start Date of employment will be: June 2025. The starting salary for this role is £30,000 per annum, based on skills and experience. Company car for business travel. Full Time: 39 Hours working 5 days per week including evenings and alternate weekends. Full training provided including 2 weeks in the Edinburgh store upon joining.
WORKING WITH US HAS ITS REWARDS
Our co‑workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs:
- 15% IKEA discount and discount portal helping you save £100s on high street retailers.
- X4 Life Assurance, enhanced statutory pension contributions and interest free loans.
Full list of benefits at IKEA Benefits.
WHAT YOU'LL NEED TO HAVE
- Solid customer focus and ability to listen effectively and provide solutions.
- Experience in sales and design planning.
- Ability to manage your own diary and organise your workload.
- Comfortable meeting KPIs and securing sales conversions.
- High numeracy and ability to use digital tools and systems.
- Interest in home furnishing trends and sustainable solutions.
- Hold a valid driving licence for 2+ years.
WHAT YOU’LL BE DOING DAY TO DAY
- Book and manage customer appointments and follow up on requests.
- Showcase IKEA’s range and create tailored solutions.
- Stay up‑to‑date on trends and customer needs to offer relevant solutions.
- Collaborate with in‑store teams for support when needed.
- Visit customers’ homes to plan and design kitchens, bedrooms, and other IKEA modular furniture systems.
- Deliver KPI targets and conversion from appointment to sale.
- Guide customers through the full journey—from first contact to delivery and installation.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
Furniture Planner Inverness employer: IKEA Gruppe
At IKEA, we pride ourselves on fostering a supportive and inclusive work environment where creativity and collaboration thrive. As a Furniture Planner in Inverness, you will enjoy a competitive salary, comprehensive training, and a range of benefits including a generous employee discount and life assurance. Our commitment to employee growth and well-being, combined with the opportunity to make a meaningful impact in customers' homes, makes IKEA an exceptional employer for those seeking a rewarding career in design and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Furniture Planner Inverness
✨Tip Number 1
Get to know IKEA's products inside out! Familiarise yourself with the latest trends in home furnishing and how they can meet customer needs. This knowledge will help you connect with customers and showcase tailored solutions during your meetings.
✨Tip Number 2
Practice your listening skills! When meeting customers, it's crucial to understand their individual needs. Ask open-ended questions and really listen to their responses to create the best possible furniture solutions for their homes.
✨Tip Number 3
Time management is key! Make sure you’re organised and can manage your appointments effectively. Use digital tools to keep track of your schedule and ensure you’re meeting those KPIs while providing excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the IKEA team. Plus, it gives you a chance to highlight your unique skills and experiences that make you a great fit for the role.
We think you need these skills to ace Furniture Planner Inverness
Some tips for your application 🫡
Show Your Passion for Home Furnishing:When writing your application, let your love for home furnishing shine through! Share any personal experiences or projects that highlight your interest in creating beautiful spaces. We want to see how you can bring that passion to our customers' homes.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your customer focus, sales experience, and ability to manage your own workload. This shows us you’re serious about the role!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts!
How to prepare for a job interview at IKEA Gruppe
✨Know Your IKEA Products
Familiarise yourself with IKEA's product range, especially the modular furniture solutions. Understand their features and benefits so you can confidently discuss how they can meet customer needs during the interview.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully listened to customers and provided tailored solutions. Highlight your ability to manage customer relationships and how you’ve turned inquiries into sales.
✨Demonstrate Your Planning Skills
Be ready to discuss how you organise your workload and manage your diary effectively. Share specific strategies you use to balance customer appointments and administrative tasks, as this role requires strong time management.
✨Stay Updated on Trends
Research current home furnishing trends and sustainable solutions. Being knowledgeable about what’s popular will not only impress your interviewers but also show that you’re passionate about the industry and can offer relevant insights to customers.
