At a Glance
- Tasks: Ensure safety and security while providing excellent customer service in a vibrant store environment.
- Company: Join the friendly team at IKEA Exeter, a leader in retail innovation.
- Benefits: Earn £13.45 per hour, enjoy discounts, and access generous leave and family-friendly policies.
- Other info: Flexible shifts available, with opportunities for growth and development.
- Why this job: Build your skills in a dynamic role that values safety and customer experience.
- Qualifications: Passion for retail, strong communication skills, and a commitment to safety.
The predicted salary is between 28000 - 30000 £ per year.
IKEA Exeter is looking to welcome Safety and Security Assistants, referred to as Business Risk and Compliance Co‑workers, to join our delightful and friendly team. As a Safety and Security Assistant you will build your customer service skills and work with our many in‑store guests to help create a wonderful everyday experience. We have 12‑hour contracts working at our co‑worker entrance, checking in visitors, contractors, etc., ensuring risk is managed and safety is maintained throughout the building. Work will also include opportunities across the wider store to contribute to a safe environment for customers and co‑workers.
Benefits
- Hourly rate of £13.45 per hour.
- Availability to work two 6‑hour shifts on Saturdays and Sundays, plus ad‑hoc shifts during the week.
- Permanently contracts throughout the year, including holiday periods.
- Discussion of flexibility to match your life and business needs during the interview.
- 15% discount on IKEA products and access to the Discount Portal.
- End‑of‑year gift, generous annual leave, and family‑friendly policies.
- Life assurance of 4× salary, enhanced statutory pension contributions, and interest‑free loans.
- Living Wage employer.
- Free car parking, cycle‑to‑work scheme, and season travel ticket loan.
Qualifications
- Interest in and experience in retail, strong customer service skills, and administrative duties.
- Professionalism in decision‑making, motivation to learn, and commitment to safety.
- High standard of written and verbal communication, interpersonal and problem‑solving skills.
- Ability to work independently, meet deadlines, and resolve problems in a fast‑paced environment.
- Proficiency in computers and digital tools for administrative tasks.
Responsibilities
- Support the Safety & Security function by monitoring and reviewing CCTV and other security infrastructure.
- Meet and greet all persons entering the store, managing visitor, contractor, and co‑worker access.
- Complete administrative tasks such as compliance and auditing paperwork.
- Interact professionally with customers, addressing issues such as forgotten scans.
- Use safety and security systems, receiving full in‑role training.
We welcome candidates from all walks of life, including those with disabilities, to join and feel valued in the workplace. For any advice or support, email ari.davies-ho4@Ingka.ikea.com.
Weekend Safety and Compliance Assistant in Exeter employer: IKEA Gruppe
IKEA Exeter is an exceptional employer that prioritises a supportive and inclusive work culture, offering flexible contracts and a range of benefits including a competitive hourly rate, generous annual leave, and a 15% discount on products. Employees are encouraged to grow their skills in a dynamic environment while contributing to the safety and satisfaction of customers and co-workers alike, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Safety and Compliance Assistant in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out IKEA's values and how they align with yours. This will help you connect better during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with guests, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your problem-solving skills! Prepare to discuss how you've tackled challenges in fast-paced environments. IKEA loves proactive thinkers, so highlight your ability to stay calm and find solutions under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the IKEA family. Good luck!
We think you need these skills to ace Weekend Safety and Compliance Assistant in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've interacted with guests in the past and how you can bring that friendly vibe to our team at IKEA Exeter.
Be Professional and Clear:Since communication is key for this role, ensure your written application is clear and professional. Use proper grammar and spelling, and keep your tone friendly yet formal. We appreciate attention to detail!
Tailor Your Application:Take a moment to tailor your application to the specific role of Safety and Compliance Assistant. Mention your interest in safety and security, and how your skills align with the responsibilities listed in the job description. We love seeing genuine enthusiasm!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate. We can’t wait to hear from you!
How to prepare for a job interview at IKEA Gruppe
✨Know Your Role
Make sure you understand the responsibilities of a Safety and Compliance Assistant. Familiarise yourself with the job description, especially the importance of customer service and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with guests, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved issues or provided excellent service. This will demonstrate your ability to create a positive experience for customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare for scenarios related to safety and compliance, such as how you would handle a security breach or assist a customer in distress. Practising these responses can help you think on your feet during the interview.
✨Ask About Training and Development
Show your motivation to learn by asking about the training provided for the role. Inquire about opportunities for growth within the company. This not only highlights your commitment to safety but also your desire to contribute positively to the team and the store environment.
