At a Glance
- Tasks: Help customers in our Self-Serve Warehouse and keep stock organised.
- Company: Join the friendly team at IKEA Exeter, a Living Wage Employer.
- Benefits: Enjoy a 15% discount, generous leave, and flexible working options.
- Other info: Dynamic role with opportunities for growth and a supportive environment.
- Why this job: Make a difference by assisting customers and developing your skills.
- Qualifications: Motivation and a customer service mindset are key; experience is a bonus.
The predicted salary is between 27000 - 28000 £ per year.
IKEA Exeter are looking to welcome a Weekend Customer Warehouse Operative to join our delightful and friendly team. If you are looking for a role where you get to develop your skills and passion in a warehouse/fulfilment role, and co‑create the wonderful everyday with our many in‑store guests, we would be happy to hear from you. We have a 12‑hour contract working in our Self‑Serve Warehouse. This is a customer‑facing role. If you have been to an IKEA store before, you’ll know this is the area before the check‑outs where customers collect their products. This is a mix of warehouse/fulfilment work with good customer service, so a passion for both is important!
WHAT WE OFFER
- The interviews will be between 11 and 17 June.
- Start date of employment will be Saturday, 04 July.
- Hourly rate of £13.45 per hour.
- Availability to work two 6‑hour shifts on Saturdays and Sundays, as well as ad hoc shifts through the week (Monday to Friday) is required.
- These are permanent contracts where you will be working throughout the year, including the holiday periods.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
- End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
- Proud to be a Living Wage Employer.
- Free car parking, a cycle‑to‑work scheme and season travel ticket loan.
WHAT YOU'LL NEED TO HAVE
- Previous warehouse experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast‑paced environment.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- Proven experience in utilising technical equipment to enhance productivity and efficiency.
- Ensure you are prepared to initiate tasks on your own initiative and to participate actively in group efforts.
- A strong customer service mindset, and the passion to be helpful and attentive to customers as they navigate our Self‑Serve Warehouse.
WHAT YOU'LL BE DOING DAY TO DAY
- You will be maintaining the Self‑Serve Warehouse, which means condensing and moving stock, supporting customers with their questions, and making sure that IKEA's flatpack products are accessible, stocked and ready for our customers to purchase.
- This is a physical role as you will be manual handling of heavy stock.
- Working with or around heavy machinery and tools, such as counterbalance and pump trucks, and flatbed trolleys, to safely and efficiently transport heavy goods within the warehouse.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co‑workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.
Weekend Customer Warehouse Assistant in Exeter employer: IKEA Gruppe
IKEA Exeter is an exceptional employer that values its team members by offering a supportive and inclusive work environment. With competitive pay, generous benefits including a 15% discount on products, and opportunities for personal growth, employees can thrive both professionally and personally. The company fosters a culture of collaboration and customer service, making it a rewarding place to work for those passionate about helping others in a dynamic warehouse setting.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Customer Warehouse Assistant in Exeter
✨Tip Number 1
Get to know IKEA's values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer, as this role is all about making their experience delightful.
✨Tip Number 3
Be ready to demonstrate your ability to work in a fast-paced environment. Share stories from previous jobs where you had to juggle multiple tasks or handle heavy stock efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see how you can contribute to our team at IKEA Exeter.
We think you need these skills to ace Weekend Customer Warehouse Assistant in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for helping customers. We want to see that you’re excited about being part of our team and making the shopping experience enjoyable for everyone!
Keep It Relevant:Tailor your application to the role! Mention any previous experience in warehouse or customer service roles, even if it’s just a little. We appreciate motivation and a willingness to learn, so don’t be shy about sharing your skills.
Be Yourself:We’re looking for genuine people who fit into our friendly team. Let your personality shine through in your application. Share a bit about yourself and what makes you a great fit for IKEA!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with IKEA. We can’t wait to hear from you!
How to prepare for a job interview at IKEA Gruppe
✨Know the Role Inside Out
Before your interview, make sure you understand what a Weekend Customer Warehouse Assistant does. Familiarise yourself with the tasks mentioned in the job description, like maintaining the Self-Serve Warehouse and assisting customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be ready to discuss your experience in providing excellent customer service. Think of specific examples where you went above and beyond to help a customer. This will demonstrate your passion for being helpful and attentive, which is key for this position.
✨Prepare for Practical Questions
Expect questions about how you would handle physical tasks and work with equipment like pump trucks and flatbed trolleys. Brush up on safety protocols and think about how you would ensure a secure environment for both customers and co-workers. Showing that you can prioritise safety will impress the interviewers.
✨Be Ready to Discuss Flexibility
Since the role requires availability for two 6-hour shifts on weekends and possibly ad hoc shifts during the week, be prepared to talk about your schedule. Highlight your willingness to adapt and how you can meet the business needs while balancing your personal commitments. This shows you're a team player!
