At a Glance
- Tasks: Help customers, serve in the Bistro, and keep the store looking great.
- Company: Join the dynamic team at IKEA Chester.
- Benefits: Enjoy a 15% discount, life assurance, and flexible working hours.
- Other info: Diverse and supportive workplace welcoming all backgrounds.
- Why this job: Be part of creating memorable shopping experiences every day.
- Qualifications: Customer-first mindset and ability to multitask are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
We are recruiting Store Assistants for our new store team at IKEA Chester, CH1 4QG. At IKEA, no two days are the same. One moment you'll be helping customers find the perfect solution for their home, the next you'll be serving smiles in our Bistro, supporting click-and-collect orders, or keeping our store looking its very best. If you're a team player who loves variety, enjoys helping people, and isn't afraid to roll up your sleeves, we'd love to welcome you to our Chester team. Together, we'll create memorable shopping experiences that inspire our customers and bring the IKEA vision of a better everyday life at home to life.
What We Offer
- Start Date of employment: 24th August 2026
- Hourly rate: £13.45 per hour
- Work schedules: 12 hours weekly (3 days over 7 and 3 in 4 weekends) or 16 hours weekly (4 days over 7 and 3 in 4 weekends)
- Working hours between 7 am to 8:30 pm
- Flexibility to match your life and business needs may be discussed during the interview
Benefits
- 15% IKEA discount and discount portal saving you on high-street retailers
- Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest-free loans
- iBenefits – Rewards and discount portal
- Additional benefits available on the IKEA Careers website
What You'll Need to Have
- Ability to multitask, manage workload, and collaborate effectively
- Use initiative to analyse the shop floor and prioritise with the customer at the centre
- Strong customer-first mindset and enjoyment of varied daily tasks
- Retail or customer service experience is helpful; proactive, hands-on attitude is key
- Confidence using computers and technology to support day-to-day tasks
- Highly organised and detail-oriented, able to prioritise and remain composed in a fast-paced environment
- Experience in food service or food safety is an advantage but not required
- Ability to bring transferable skills and apply them confidently in food areas; we provide training in food-safety practices
What You'll Be Doing Day-to-Day
- Adopt a flexible approach to working and be part of a store team responsible for all areas of the small store (customer-facing roles such as sales, checkouts, returns, fulfilment and food service in the Bistro)
- Use the IKEA vision to prioritise the customer experience by interacting with guests and promoting products to align with their needs
- Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, priced, well presented and easy to shop (some products may involve heavy lifting)
- Carry out manual handling and heavy lifting of stock, using pump trucks and trolleys safely and efficiently
- Use appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste and pick and prepare customer orders in a timely manner
- Ensure safety protocols and regulations are followed for a secure environment for customers and co-workers
We Care for the People
We welcome candidates from all walks of life, including those with disabilities, to join us and be valued in the workplace. We celebrate diversity of thought, background, and culture to make great ideas a reality. The IKEA team is committed to providing a supportive environment for all employees.
Store Assistant in Chester employer: IKEA Gruppe
IKEA Reading is an exceptional employer, offering a supportive work culture that values diversity and employee growth. As a Forklift Driver, you'll enjoy competitive pay, flexible working hours, and a range of benefits including a generous discount, life assurance, and family-friendly policies, all while being part of a team that prioritises safety and collaboration in a dynamic warehouse environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Chester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IKEA Gruppe, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Assistant in Chester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IKEA Gruppe that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IKEA Gruppe will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IKEA Gruppe and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IKEA Gruppe
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IKEA Gruppe, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IKEA Gruppe!
