Delivery Mate & Driver's Assistant — Flexible Deliveries in Belfast

Delivery Mate & Driver's Assistant — Flexible Deliveries in Belfast

Belfast Full-Time 27800 - 27800 £ / year (est.) No working from home possible
IKEA Gruppe

At a Glance

  • Tasks: Support drivers in delivering IKEA goods and ensure top-notch customer service.
  • Company: Join the dynamic team at IKEA Belfast, where innovation meets community.
  • Benefits: Enjoy a 15% discount, life assurance, pension contributions, and free meals.
  • Other info: Flexible working hours with opportunities for career growth.
  • Why this job: Be part of a growing team and make a real impact in local deliveries.
  • Qualifications: Must be 18+, detail-oriented, and committed to health and safety.

The predicted salary is between 27800 - 27800 £ per year.

We are expanding our home delivery operation in IKEA Belfast and have exciting opportunities to join our growing team as Driver's Mates! As a Driver's Mate, you will shape a new area in our business, supporting the Drivers to ensure the on‑time delivery of IKEA goods to customers in the local area whilst delivering a high level of service. Due to health & safety you must be 18 years of age or older.

What we offer:

  • The start date of employment will be: 27th June 2026
  • Hourly rate of £13.45.
  • Full Time: 39 hours per week working 4 days out of 7.
  • Working hours are between 7am to 9pm.
  • We can discuss flexibility to match your life and our business needs during the interview.

Benefits:

  • 15% IKEA discount & discount portal helping you save £100’s on High‑street retailers.
  • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
  • iBenefits – Rewards & discount portal.
  • Free healthy meal option, salad bar, fruit and hot/cold drinks.

What you’ll need to have:

  • You aim to deliver a quality experience, are prepared to step up and problem solve when things aren’t right.
  • You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
  • You are attentive to details especially when it comes to performing checks on your vehicle.

What you’ll be doing day to day:

  • You will support the Driver to complete vehicle safety checks and take appropriate action.
  • Contacting customers with upcoming delivery schedules.
  • You will assist in loading goods into the vehicle in a safe and organised manner ensuring the delivery route matches the goods for maximum efficiency.
  • You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
  • You will communicate with the customer both in person and over the phone to provide a positive customer service experience.
  • You will be required to handle a range of furniture items.
  • In this role you will do up to 3 delivery runs per day, you will be responsible for the loading and unloading of the van for each of these.
  • The load capacity of the van is 1.4 tonnes.

We care for the people. It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. Come see the wonderful workday where we create a better everyday life for the many.

Delivery Mate & Driver's Assistant — Flexible Deliveries in Belfast employer: IKEA Gruppe

IKEA Belfast is an exceptional employer that prioritises employee well-being and growth, offering a competitive hourly rate of £13.45 along with a generous 15% discount on products and various benefits such as life assurance and enhanced pension contributions. Our inclusive work culture fosters diversity and encourages team members to thrive in a supportive environment, making it a rewarding place to build a career while contributing to creating a better everyday life for our customers.

IKEA Gruppe

Contact Details:

IKEA Gruppe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Delivery Mate & Driver's Assistant — Flexible Deliveries in Belfast

Tip Number 1

Get to know the company! Before your interview, do a bit of research on IKEA and their delivery operations. This will help you understand their values and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your communication skills! As a Driver's Mate, you'll be interacting with customers regularly. Try role-playing with a friend to get comfortable with how to handle different customer scenarios and ensure a positive experience.

Tip Number 3

Show off your problem-solving skills! Think of examples from your past experiences where you've had to think on your feet or resolve an issue quickly. This will demonstrate your ability to handle challenges effectively.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our team at IKEA Belfast. Don’t miss out on this opportunity!

We think you need these skills to ace Delivery Mate & Driver's Assistant — Flexible Deliveries in Belfast

Customer Service Skills
Health & Safety Awareness
Problem-Solving Skills
Attention to Detail
Risk Assessment
Communication Skills
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our home delivery operation.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who understand what it takes to deliver a quality experience!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about why you’d be a great fit for us.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at IKEA Gruppe

Know the Role Inside Out

Before your interview, make sure you understand what being a Driver's Mate involves. Familiarise yourself with the daily tasks, like vehicle safety checks and customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Problem-Solving Skills

During the interview, be ready to discuss how you've handled challenges in the past. Think of examples where you had to step up and solve problems, especially in a delivery or customer service context. This will demonstrate your ability to think on your feet and deliver quality service.

Emphasise Health & Safety Awareness

Since health and safety is a big part of this job, come prepared to talk about how you prioritise safety in your work. Share any relevant experiences where you assessed risks or ensured safe practices, as this will show that you take the role seriously.

Be Ready to Discuss Flexibility

The job offers flexible working hours, so be prepared to discuss your availability. Think about how you can align your schedule with the company's needs. Showing that you're adaptable will make you a more attractive candidate for the team.