At a Glance
- Tasks: Help repurpose and sell IKEA products while promoting sustainability.
- Company: Join the innovative team at IKEA Gateshead, focused on sustainability.
- Benefits: Enjoy a competitive hourly rate, discounts, and flexible working hours.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by giving products a second life and enhancing customer experiences.
- Qualifications: Passion for sustainability, strong problem-solving skills, and a customer-first mindset.
The predicted salary is between 13.45 - 13.45 £ per hour.
IKEA Gateshead are looking to welcome a Sales & Sustainability Assistant.
Are you passionate about sustainability and giving products a second life?
We’re looking for someone with a customer-first mindset, strong problem-solving skills, and the ability to work both independently and as part of a team.
In this role, you’ll repurpose and present IKEA products with pride, set attractive prices, and collaborate across functions to ensure product quality and safety.
You’ll play a key part in improving customer perception by supporting guidelines for returned, recalled, and ex-display items—all while staying organised, detail-oriented, and motivated to make a difference.
WHAT WE OFFER
- The Start Date of employment will be 27th of September 2026.
- Competitive hourly rate of £13.45 per hour.
- 12 hour contracts working 3 days per week including 3 weekends out of 4 between the hours 08:00am - 21:30pm
- 8 Hours weekend only contract, Saturday and Sunday between the hours 08:00am - 21:30pm
- We can discuss flexibility to match your life and our business needs during the interview.
- WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Flexi Holiday Plan.
- Family Friendly childcare & wellbeing support.
... as well so much more!
- WHAT YOU'LL NEED TO HAVE
- A positive approach to waste management and sustainability, love multi-tasking, and a passion for giving things a new life.
- Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
- You are motivated to problem solve and use your own initiative daily. You are enthusiastic about being part of the team but also can work without supervision.
- Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.
- WHAT YOU'LL BE DOING DAY TO DAY
- Re-purpose, present and sell IKEA products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
- Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
- Support and action the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers’ perception of our IKEA products.
- WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
- Come see the wonderful workday where we create a better everyday life for the many
- RECRUITMENT PROCESS INFORMATION –
Let us know if you require any adjustments to be made during the interview process as soon as possible.
We understand not everyone will be successful, but we promise to keep you informed either way.
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond.
We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
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Sales & Sustainability Assistant employer: IKEA Gruppe
IKEA Gateshead is an exceptional employer that prioritises sustainability and employee well-being, offering a competitive hourly rate and a range of benefits including a generous discount scheme and life assurance. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for personal and professional growth while making a meaningful impact on the environment and customer satisfaction. Join us in creating a better everyday life for the many, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Sustainability Assistant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IKEA Gruppe, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales & Sustainability Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IKEA Gruppe that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IKEA Gruppe will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IKEA Gruppe and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IKEA Gruppe
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IKEA Gruppe, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IKEA Gruppe!
