At a Glance
- Tasks: Help customers find inspiration and solutions for their homes while maintaining a welcoming store environment.
- Company: Join the friendly team at IKEA Gateshead, known for its inclusive culture.
- Benefits: Enjoy a competitive hourly rate, 15% discount, and flexible working hours.
- Other info: Diverse workplace welcoming candidates from all backgrounds, with great career growth opportunities.
- Why this job: Make a real impact on customers' lives by creating inspiring shopping experiences.
- Qualifications: Customer-focused mindset with strong multitasking and teamwork skills.
The predicted salary is between 13.45 - 13.45 £ per hour.
IKEA Gateshead are looking to welcome Sales Assistants to join our delightful and friendly team.
We have multiple contracts available working across our Showroom and Market Hall departments, including Bedrooms, Cooking & Eating, Textiles, and Home Decoration.
In these roles, you'll support customers by helping them find inspiration and solutions for their homes, maintain attractive and well-stocked areas, and ensure the store is always ready to welcome visitors.
Depending on the department, this could involve sharing product knowledge, assisting customers with purchases, replenishing stock, creating inspiring room settings, and contributing to a positive shopping experience for every customer.
Whether you're helping a customer design their dream bedroom, choose products for their kitchen and dining space, refresh their home with textiles, or find the perfect decorative touches, you'll play an important role in bringing the IKEA experience to life.
WHAT WE OFFER
- The Start Date of employment will be 27th of September 2026.
- Competitive hourly rate of £13.45 per hour.
- 12 & 16 hour contracts working 3/4 days per week including 3 weekends out of 4. Between the hours 09:00am - 22:00pm.
- We can discuss flexibility to match your life and our business needs during the interview.
- WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- Flexi Holiday Plan
- Family Friendly childcare & wellbeing support
…as well so much more!
- WHAT YOU'LL NEED TO HAVE
- You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
- You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
- You take initiative, make well-informed choices, and actively engage with your daily tasks.
- You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
- WHAT YOU'LL BE DOING DAY TO DAY
- You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
- You are always enthusiastic about the range, curious to learn the stories behind the products and their design
- You support maximising sales by ensuring your area of responsibility is clean, fully stocked, all products priced, well presented and easy to shop.
Some products may involve heavy lifting.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many
We are the ones meeting our customers - in our stores, online, in our catalogue and beyond.
We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!
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Sales Assistant employer: IKEA Gruppe
IKEA Doncaster DC is an excellent employer, offering a vibrant work culture that prioritises teamwork and guest satisfaction. As a Kitchen Production Assistant, you'll enjoy flexible working hours, competitive benefits like an IKEA discount and life insurance, and opportunities for personal growth in a supportive environment. Join us to be part of a dynamic team where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IKEA Gruppe, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IKEA Gruppe that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IKEA Gruppe will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IKEA Gruppe and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IKEA Gruppe
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IKEA Gruppe, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IKEA Gruppe!
