At a Glance
- Tasks: Support tenants in maintaining their tenancies and resolve housing-related concerns.
- Company: Leading provider of specialised supported housing with a focus on tenant satisfaction.
- Benefits: Flexible working hours, remote work options, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and rewarding role.
- Why this job: Make a real difference in tenants' lives while building thriving communities.
- Qualifications: Strong communication skills and a passion for tenant support.
The predicted salary is between 25000 - 30000 £ per year.
This is a landlord role and supports tenants to maintain their tenancies only, it has nothing to do with the care and support side of supported living. Are you passionate about providing exceptional support to tenants, ensuring their housing needs are met with care and efficiency?
As a leading provider of specialised supported housing, we are seeking a dedicated Housing Officer to join our team.
Location: DL4 area (Shildon/West Auckland/Ferryhill/Kirk Merrington area - Durham) – With travel required to Tankersley, South Yorkshire as required
Working hours: 24 hours per week (we are more than happy to discuss flexible working patterns that fit these hours but no less than 3 days per week between Mon-Fri)
About this role: As a Housing Officer, you will serve as the primary point of contact for tenants, delivering both general and intensive housing management services. From tenancy sign‑ups to resolving tenancy related concerns, you will play a key role in maintaining thriving communities and ensuring high levels of tenant satisfaction. This is a remote, desk‑based role, with travel to properties required on an ad hoc basis as needed within the Durham County (Shildon, West Auckland, Ferryhill).
Housing Officer employer: IKE SUPPORTED HOUSING LIMITED
As a leading provider of specialised supported housing, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our Housing Officers enjoy flexible working patterns, competitive benefits, and the opportunity to make a meaningful impact in the lives of tenants within the vibrant communities of Durham County. Join us to be part of a dedicated team that values your contributions and supports your career development.
Contact Details:
IKE SUPPORTED HOUSING LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their approach to tenant support and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions for housing roles, and don’t forget to highlight your passion for tenant support and community building.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management and tenant support. We want to see how your skills align with the role of a Housing Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for supporting tenants and maintaining tenancies. Let us know why you’re excited about this role and how you can contribute to our team.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at IKE SUPPORTED HOUSING LIMITED
✨Know Your Stuff
Make sure you understand the role of a Housing Officer inside out. Familiarise yourself with tenancy laws, housing policies, and the specific needs of tenants in the areas mentioned. This will show your passion for the role and your commitment to providing exceptional support.
✨Showcase Your Communication Skills
As a Housing Officer, you'll be the main point of contact for tenants. Prepare examples of how you've effectively communicated with people in the past, especially in resolving issues or concerns. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to resolve conflicts or address tenant concerns. Be ready to discuss these situations and how you approached them. Highlight your ability to maintain tenant satisfaction while ensuring compliance with housing regulations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to tenant support and community building. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and work style.
