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- Tasks: Assist customers by picking, packing, and dispatching orders while ensuring a personal touch.
- Company: Join IIRUC SERVICE, a growing business in Knutsford known for its friendly team and customer care.
- Benefits: Enjoy a part-time role with flexible hours and the chance to make a real impact.
- Why this job: Be part of a supportive environment where your contributions truly matter every day.
- Qualifications: Looking for friendly, organised individuals with great communication skills; training provided.
- Other info: Experience with Shopify is a bonus, but not essential.
The predicted salary is between 15000 - 21000 £ per year.
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Part-Time Customer Service Advisor – 3 days a week | Knutsford | £25,500 (pro rata)
Hours: 3 days per week + every other Saturday AM | Office-based
We\’re partnering with a growing business in Knutsford to find a Customer Service Advisor to join their friendly team. This is a fantastic opportunity for someone who loves working with people, is highly organised, and wants a role that blends customer care with hands-on fulfilment.
You\’ll play a key role in making sure customers receive their orders quickly, accurately, and with the personal touch the business is known for.
Customer Service Advisor Responsibilities
- Picking, packing, and dispatching online orders quickly and accurately
- Helping to receive and organise incoming e-commerce stock
- Communicating with customers via email, phone, and live chat
- Keeping the workspace safe, clean, and organised
- Supporting with courier queries, returns, and exchanges
- Working with the store and buying teams on stock availability
- Assisting with regular stock checks and reconciliations
What We\’re Looking For
- A friendly, positive people-person with great communication skills
- Strong attention to detail and a methodical approach
- Confident using basic computer systems (training provided)
- Organised, reliable, and a strong team player
- Experience with Shopify or Shiptheory is a bonus, but not essential
Why apply?
This is a brilliant chance to join a supportive, growing company where you\’ll have variety in your role and the opportunity to make a real difference every day.
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Part Time Customer Service Advisor employer: IIRUC SERVICE SA
Contact Detail:
IIRUC SERVICE SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding IIRUC SERVICE SA's commitment to customer care will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your communication skills. Since you'll be interacting with customers via email, phone, and live chat, practice clear and friendly communication to demonstrate your ability to connect with customers effectively.
✨Tip Number 3
Get comfortable with basic computer systems. While training will be provided, showing that you're tech-savvy and willing to learn can set you apart from other candidates.
✨Tip Number 4
Highlight any experience you have with e-commerce platforms like Shopify or Shiptheory. Even if it's not essential, mentioning this can give you an edge and show your readiness to jump into the role.
We think you need these skills to ace Part Time Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Part Time Customer Service Advisor position. Tailor your application to highlight relevant skills and experiences.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as working with customers or the opportunity to be part of a growing team.
Highlight Relevant Experience: In your CV, emphasise any previous customer service experience or roles that required strong communication skills. If you have experience with e-commerce platforms like Shopify, make sure to mention it.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for a customer service role.
How to prepare for a job interview at IIRUC SERVICE SA
✨Show Your People Skills
As a Customer Service Advisor, you'll be interacting with customers regularly. Make sure to highlight your communication skills and any previous experience in customer-facing roles during the interview.
✨Demonstrate Attention to Detail
The role requires accuracy in picking, packing, and dispatching orders. Be prepared to discuss how you ensure attention to detail in your work, perhaps by sharing examples from past experiences.
✨Familiarise Yourself with E-commerce Tools
While experience with Shopify or Shiptheory is a bonus, showing that you're willing to learn about these systems can set you apart. Do a bit of research on these platforms before your interview.
✨Emphasise Teamwork
This position involves working closely with other team members. Be ready to share examples of how you've successfully collaborated in a team environment and contributed to achieving common goals.
