Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
Pleasant Valley Building & Restoration is a sister company to 1-800 Water Damage SE Michigan and helps to rebuild customers property after water, smoke, fire or mold damage has been remediated. We work with many trades to make this happen, including drywallers and painters, carpenters, tile workers, plumbers, HVAC people, and electricians.
Job Summary
The coordinator will work with the 1-800 Water Damage staff, our construction estimator and project manager to provide outstanding customer service. This position includes scheduling customers and subcontractors for daily work, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program daily.
This full-time (40 hour/week) position provides administrative support for Principals, Project Managers, Accounting, and HR. Deals with a diverse group of external callers as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.
Hiring Requirements/Preferences
- High School diploma or equivalent
- 2 years of administrative experience, preferably in construction industry
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
- Ability to analyze and revise operating practices to improve efficiency
- Detail-oriented & exceptional communication skills
- Strong organization skills and dedication to completing projects in a timely manner
- Excellent time management skills and ability to multi-task and prioritize work
- Experience with DASH preferred, but not necessary
- Experience with QuickBooks preferred, but not necessary
- Valid driver’s license and means of transportation
Duties and Responsibilities
- Manage Construction supervisors and Carpenters daily scheduling.
- Update DASH for job status, documentation of communication from insurance and customer.
- Update QuickBooks with job costing info and invoice customers
- Communicate effectively to customers, insurance adjusters, internal and field staff.
- Job done on time & to the customer’s satisfaction.
- Gain in knowledge of trade in fire, water & mold damage restoration and reconstruction.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type
Full-time (essentially 8 hour shift, Monday-Friday with extra hours occasionally as needed)
Pay
$18.00 - $25.00 per hour
Bonus
Bonus pay occasionally at discretion of management
Benefits/Perks
- 401(k)
- Health insurance
- Paid time off
- Growth and Career Advancement Opportunities
- Bonus pay occasionally at discretion of management
Education
High school or equivalent (Preferred)
Experience
Customer service: 1 year (Preferred)
Work Location
Brighton, MI 48116
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Construction Coordinator in Brighton employer: IICRC
ServiceMaster Restoration by Team Twins is an exceptional employer that offers a supportive work environment where you can develop valuable skills while making a meaningful impact in the lives of others. With comprehensive benefits including health insurance, paid training, and clear pathways for career advancement, employees are empowered to grow into roles such as Lead Technician or Crew Chief. Join a stable and growing company that values teamwork and provides year-round work opportunities in a hands-on, rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Construction Coordinator in Brighton
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like IICRC, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to IICRC specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at IICRC
✨Know Your Manufacturing Processes
Before you walk into the interview with IICRC, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like IICRC value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
