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- Tasks: Lead a dynamic team in delivering top-notch housekeeping services at a premium hotel.
- Company: Join IHS, a leading hospitality staffing provider in Sydney.
- Benefits: Full training, career development opportunities, and strong job security.
- Why this job: Make a real impact in a fast-paced environment while enhancing guest experiences.
- Qualifications: 2-4 years in hospitality or facilities operations with leadership experience.
- Other info: Supportive team culture with pathways for long-term growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
IHS is a leading hospitality staffing provider, partnering with some of Sydney CBD’s most prestigious hotels to deliver exceptional housekeeping services. As we continue to grow, we’re seeking a driven and capable Site Manager to lead a large team and play a key role in reshaping and enhancing housekeeping and cleaning operations within a premium hotel environment.
About the Role
As a Site Manager at IHS, you will oversee the daily delivery of housekeeping and public area services at a flagship hotel site in Sydney. This is a hands‑on leadership role where you’ll have the opportunity to lead a large team and influence how operations are structured, optimised, and delivered. You’ll drive performance, uplift service standards, and help shape a high‑performing, service‑focused culture. Reporting to the Operations Manager, you’ll work closely with hotel stakeholders while leading supervisors, team leaders, and attendants to ensure smooth, efficient operations and an exceptional guest experience. This role operates on a variable roster across 7 days per week, aligned to the needs of a fast‑paced hotel environment.
Key Responsibilities
- Manage day‑to‑day housekeeping and public area operations
- Lead, coach, and support Supervisors, Team Leaders, and Attendants
- Oversee rostering, labour allocation, and daily operational reporting
- Conduct quality inspections and service audits across rooms and public areas
- Build and maintain strong relationships with hotel management
- Respond to operational challenges and drive service improvements
- Support recruitment, onboarding, and ongoing team development
- Ensure compliance with WHS, hygiene, and infection control standards
- Contribute to continuous improvement initiatives and operational best practices
About You
- 2–4 years’ experience in housekeeping, hospitality, or facilities operations
- Experience in fast‑paced hotel environments preferred
- Proven ability to lead or supervise teams in an operational setting
- Experience in 4‑ or 5‑star hotels highly regarded
- Strong organisational, leadership, and problem‑solving skills
- Confident using rostering systems and reporting tools
- Solid understanding of WHS and hygiene compliance standards
Why Join IHS?
At IHS, we partner with some of Australia’s leading accommodation providers, delivering outstanding service through our people. You’ll join a supportive and growing team where your leadership will make a real impact. We invest in our people, provide full training, and offer genuine opportunities for career development. As part of the Bayton Group, we offer strong job security and pathways for long‑term growth. Ready to take the next step in your career? Click “Apply Now” to join our team.
Housekeeping Site Manager in Newport employer: Ihservices
Contact Detail:
Ihservices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Site Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have experience in housekeeping or team management, consider creating a portfolio that highlights your achievements. This can be a great conversation starter during interviews.
✨Tip Number 3
Prepare for the interview by researching the hotel’s values and culture. Tailor your answers to show how your leadership style aligns with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at IHS.
We think you need these skills to ace Housekeeping Site Manager in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housekeeping and hospitality. We want to see how your skills align with the Site Manager role, so don’t be shy about showcasing your leadership abilities!
Showcase Your Experience: When detailing your past roles, focus on your achievements in fast-paced hotel environments. We’re looking for someone who can drive performance and uplift service standards, so share specific examples of how you’ve done this before.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at IHS!
How to prepare for a job interview at Ihservices
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of housekeeping operations, especially in a hotel setting. Brush up on your knowledge of WHS and hygiene compliance standards, as well as any relevant rostering systems. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
As a Site Manager, you'll be leading a large team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, tackled challenges, and improved service standards. This will help the interviewers envision you in the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the hotel's operations and their expectations for the Site Manager role. This not only shows your genuine interest in the position but also gives you a chance to assess if the company culture aligns with your values and work style.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Think of situations you've encountered in previous roles and how you resolved them. This will help you articulate your thought process and decision-making skills effectively.