Project Manager United Kingdom in London

The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.

Position Summary: Reporting into the Project Management Office, the Project Manager leads the execution of individual projects that advance organizational priorities. This role is responsible for managing project plans, budgets, timelines, deliverables, and stakeholder communication to ensure successful and efficient delivery. The Project Manager supports cross-functional coordination, executes administrative needs, monitors risks, and promotes the use of standard project management practices and tools.

Position Responsibilities:

• Manage project plans, timelines, and deliverables to ensure on-time, on-budget execution.
• Complete administrative tasks that allow the project to move forward, as needed.
• Facilitate reviews to monitor scope, schedule, and quality; ensure alignment across contributors.
• Communicate status, risks, and decisions; escalate as appropriate.
• Manage project budgets, monitor expenditures, and produce accurate forecasts.
• Identify financial risks or variances and coordinate resolution with leadership.
• Oversee procurement and vendor management, including purchase orders, sub-awards, and vendor performance in support of project goals.
• Identify, log, and monitor risks and issues.
• Lead mitigation activities using PMO processes.
• Implement change control processes; assess impacts and obtain required approvals.
• Maintain updated project plans and budgets after changes are implemented and communicate changes to stakeholders.
• Assess resourcing needs and coordinate assignments with functional leads.
• Monitor workload balance and flag gaps or constraints.
• Foster accountability and collaborative problem-solving.

Position Knowledge, Skills and Abilities:

• Demonstrated ability to define and manage project scope aligned to goals and organizational priorities.
• Ability to develop detailed project plans and manage dependencies across the project lifecycle.
• Working knowledge of project financials, including budget tracking, cost management, and margin awareness.
• Ability to identify risks and support tradeoff decisions to maintain project progress.
• Working knowledge of contract requirements and governance processes to support compliance.
• Ability to coordinate resources and support effective utilization through changes in project scope, timeline, or approach.
• Ability to monitor project performance and report on key metrics.
• Strong communication skills and ability to build alignment across stakeholders.
• Demonstrated skill in coordinating team members and tracking execution of deliverables.
• Ability to identify opportunities to improve processes within project work.
• Sound judgment in day-to-day decisions with appropriate guidance and escalation.
• Consistent professionalism aligned with organizational standards.
• Strong ability to adapt communication to audience.

IHI Values and Culture: Commitment to IHI Values of courage, love, equity, trust and impact. Commitment to equity, anti-racism, and the improvement of societal systems.

Position Qualifications:

• Bachelor's degree in related field or equivalent work experience.
• 3-5 years of experience in a project management role.
• Experience utilizing standard project management tools, templates and technology.

Preferred:

• CAPM or similar project management certification.
• Experience in a professional services environment.
• Working remotely within a global organization.
• Familiarity with Quality Improvement principles, methodologies, and best practices (e.g., Lean, Six Sigma, IHI-specific, etc.).

This is a remote position that may require some domestic and international travel. The position manages and works with dispersed teams across multiple time zones.

Physical Attributes:

• Ability to sit for extended periods.
• Proficiency in using a computer, including typing, mouse handling, and other office equipment.
• Ability to read and view a computer screen for extended periods.
• Clear communication over phone and video calls.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law.