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- Tasks: Lead a team to deliver exceptional guest experiences in a vibrant restaurant setting.
- Company: Join the Kimpton family, known for its unique personal service and warm hospitality.
- Benefits: Enjoy £13.46/hour, guaranteed hours, free meals, paid holidays, and amazing discounts!
- Why this job: Be part of a supportive team that values growth, connection, and making guests feel special.
- Qualifications: Experience in a supervisory role in hospitality and a passion for guest service is essential.
- Other info: Get 2 paid volunteer days yearly and enjoy hotel stays after probation!
The predicted salary is between 27997 - 39195 £ per year.
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Availability to work 40 hours per week across 5 shifts (weekend and evening availability is essential)
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Experience working within a Restaurant, Bar or Hotel as a Supervisor, Team Leader or Assistant Manager (or evidence of steps you have taken to be ready for progression)
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Passion for providing an excellent guest service, you will be someone who enjoys interacting with guests to ensure they are having a uniquely personal experience!
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Experience developing and coaching team members to make sure that they are performing at their best
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Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.
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A warm and authentic personality, with a can-do attitude and commitment to service.
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Overall, you will be willing to work within our team to embrace our service and delight our guests!
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Financial security – £13.46 per hour (£27,996.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.
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Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
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Colleague perks – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
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Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
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Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.
Restaurant Supervisor (Full-Time) employer: IHG
Contact Detail:
IHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor (Full-Time)
✨Tip Number 1
Make sure to highlight your experience in the hospitality industry, especially any supervisory roles you've held. Share specific examples of how you've successfully led a team or improved guest experiences.
✨Tip Number 2
Demonstrate your passion for guest service by preparing anecdotes that showcase your ability to create memorable experiences for guests. This will help you connect with our values during the interview.
✨Tip Number 3
Be ready to discuss your approach to coaching and developing team members. Think about instances where you've helped someone improve their performance or take on new responsibilities.
✨Tip Number 4
Show your enthusiasm for working flexible hours, including weekends and evenings. This is crucial for the role, so express your willingness to adapt your schedule to meet the needs of the team.
We think you need these skills to ace Restaurant Supervisor (Full-Time)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in the restaurant, bar, or hotel industry. If you've held a supervisory role or have taken steps towards progression, detail those experiences clearly.
Showcase Your Passion for Guest Service: Express your enthusiasm for providing excellent guest service. Share specific examples of how you've interacted with guests to create memorable experiences.
Demonstrate Leadership Skills: Discuss your experience in developing and coaching team members. Highlight any successful outcomes from your leadership that contributed to team performance.
Convey Your Personality: Let your warm and authentic personality shine through in your application. Use a friendly tone and show your commitment to service and teamwork.
How to prepare for a job interview at IHG
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing excellent guest service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Highlight Your Leadership Experience
Discuss your experience in developing and coaching team members. Provide concrete examples of how you've motivated your team to achieve their best performance, as this aligns with the role's focus on teamwork and results.
✨Demonstrate Your Can-Do Attitude
Emphasize your warm personality and commitment to service. Be prepared to share instances where you tackled challenges with a positive attitude, showcasing your ability to adapt and thrive in a fast-paced environment.
✨Prepare Questions About Growth Opportunities
Since the role offers extensive training and career progression, come prepared with questions about these opportunities. This shows your interest in long-term growth within the company and your desire to contribute to the team's success.
