At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join the vibrant Fitz's Russell Sq. in the heart of London, known for its luxury hospitality.
- Benefits: Earn £43,000 plus service charge, enjoy 31 days holiday, and access exclusive discounts.
- Other info: Opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a unique culinary journey and elevate your career in luxury hospitality.
- Qualifications: Proven experience in hospitality management and strong wine knowledge required.
The predicted salary is between 43000 - 43000 £ per year.
We are seeking a dynamic and experienced Restaurant Manager to lead and elevate our restaurant operation. This is a senior leadership role ideal for a passionate hospitality professional with a strong operational mindset and deep expertise in wine and beverage service.
Located in the heart of Kimpton Fitzroy London, Fitz's Russell Sq. features three opulent spaces with unique personalities. Fitz's Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz's Bar & Parlour, a glamorous drinking dean and all-day parlour. Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two). Here local foodies and intrepid travellers alike gather to create memorable tales. Join us to help create a London experience like no other!
As a Restaurant Manager at Fitz's Brasserie, you will play a key role in delivering outstanding hospitality. You will work collaboratively with the front‐of‐house and kitchen teams to ensure guests receive warm, attentive, and efficient service in a stylish and welcoming environment.
Key Responsibilities- Lead, motivate, and manage front‐of‐house staff to ensure exceptional service standards.
- Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction.
- Develop and maintain a positive team culture focused on collaboration, accountability, and excellence.
- Manage and enhance the restaurant's wine program, including selection, procurement, and inventory.
- Provide expert wine recommendations to guests and train staff in wine knowledge and pairing.
- Deputise for the Restaurant General Manager in their absence/days off.
- Ensure compliance with health, safety, and licensing regulations.
- Manage guest feedback professionally and resolve concerns promptly.
- Monitor financial performance, including cost control, budgeting, and revenue growth.
- Collaborate with the kitchen team to align food and wine offerings.
- Proven experience as a Restaurant Manager or in a senior hospitality leadership role.
- Strong sommelier background with advanced wine knowledge.
- WSET Level 3 (Diploma preferred) or equivalent qualification.
- Demonstrated leadership capability with excellent team management skills.
- Strong communication and organizational abilities.
- Commercial awareness with a results‐driven approach.
- Passion for delivering outstanding guest service.
- A hands‐on leader who thrives in a fast‐paced, luxury hospitality environment.
- Someone with a refined palate and enthusiasm for wine culture and education.
- A strategic thinker who can balance operational excellence with creativity.
- £43,000 per annum plus service charge and other great IHG perks!
- 31 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (pro rata).
- Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals whilst on duty prepared by skilled chefs!
- Worldwide employee and friends & family hotel room discounts.
- Food and Beverage discounts at the Fitz's Bar & Parlour and Fitz's Brasserie.
- Discounts off your supermarket shop, other shopping, and experiences through our portal!
- Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
- We provide every employee company sick pay and life insurance.
- Most importantly, we'll help you grow and develop you as an individual.
You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Restaurant Manager employer: IHG
At IHG Hotels & Resorts, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Restaurant Manager at Fitz's Brasserie in the heart of Kimpton Fitzroy London, you will enjoy competitive benefits, including generous holiday allowances, financial wellbeing support, and opportunities for personal growth within a luxury hospitality environment. Join us to lead a passionate team dedicated to delivering exceptional guest experiences while enjoying unique perks like discounts on food, beverages, and hotel stays.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IHG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IHG
Don't be shy about reaching out to IHG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IHG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IHG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
