Public Area Attendant
Public Area Attendant

Public Area Attendant

Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep our hotel sparkling clean and welcoming for guests.
  • Company: Join the vibrant team at Six Senses London, a leader in luxury hospitality.
  • Benefits: Enjoy a supportive work environment with opportunities for growth and development.
  • Why this job: Be part of a unique experience that prioritises wellness and sustainability.
  • Qualifications: Experience in luxury hotels and a passion for hospitality are essential.
  • Other info: Embrace a fun and quirky workplace culture while making a real impact.

The predicted salary is between 24000 - 36000 Β£ per year.

As Public Area Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities:

  • Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
  • Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
  • Assist guests with special needs and requirements.
  • Stock supply wheel trolley with required cleaning and amenity supplies for shift.
  • Replace hotel supplies in public areas.
  • Remove and report furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
  • Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
  • Wipe and polish all furniture, mirrors, and windows.
  • Clean all bathroom fixtures and fittings and replace bathroom supplies.
  • Remove all garbage and recyclable items and sorts in the appropriate bins.
  • Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
  • Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.
  • Report required repair to Housekeeping Supervisor.
  • Maintain a high standard of personal appearance, grooming and hygiene.
  • Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
  • Strictly adhere to LQA standards and guest comments.

Qualifications:

  • At least 1 years' experience in a similar operational setting.
  • Hospitality diploma/degree from a recognized hospitality school is preferred.
  • Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
  • Basic in English; I understand that additional languages are preferred.
  • All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Public Area Attendant at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Public Area Attendant employer: IHG

At Six Senses London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions sustainability and wellness. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement within the luxury hospitality sector. Join us in creating extraordinary experiences while enjoying unique benefits and a supportive environment that values your contributions.
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Contact Detail:

IHG Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Public Area Attendant

✨Tip Number 1

Get to know the company culture! Before your interview, dive into Six Senses' values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions related to housekeeping and guest services. We want you to feel confident and ready to showcase your skills and experience in a way that resonates with the interviewer.

✨Tip Number 3

Dress to impress! As a Public Area Attendant, maintaining a high standard of personal appearance is key. Make sure you look sharp and professional for your interview – it shows you take pride in your work!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best fit for the job!

We think you need these skills to ace Public Area Attendant

Cleaning Procedures
Attention to Detail
Guest Assistance
Time Management
Knowledge of Chemicals and Surfaces
Personal Grooming and Hygiene
Communication Skills
Problem-Solving Skills
Scheduling Work
Understanding of Safety and Security Procedures
Experience in Luxury Hotels
Basic English Proficiency
Hospitality Diploma/Degree

Some tips for your application 🫑

Know the Brand: Before you start writing your application, take a moment to really understand Six Senses' vision and values. We want to see that you resonate with our commitment to sustainability, wellness, and emotional hospitality. Show us how you can contribute to these pillars!

Tailor Your CV: Make sure your CV highlights your experience in luxury hotels and any relevant skills. We love seeing specific examples of how you've maintained cleanliness and guest satisfaction in previous roles. Don’t just list duties; tell us about your achievements!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you align with our quirky and caring approach. Let us know why you’re excited about the Public Area Attendant role and what makes you a great fit.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at IHG

✨Know the Brand Inside Out

Before your interview, dive deep into Six Senses' values and mission. Understand their focus on sustainability, wellness, and unique experiences. This will help you align your answers with their vision and show that you're genuinely interested in being part of their team.

✨Showcase Your Experience

Be ready to discuss your previous roles in housekeeping or similar settings. Highlight specific examples where you ensured cleanliness and guest satisfaction. Use metrics if possible, like how you improved efficiency or received positive feedback from guests.

✨Demonstrate Attention to Detail

As a Public Area Attendant, attention to detail is crucial. Prepare to answer questions about how you handle cleaning tasks and maintain high standards. You might even want to share a story about a time you went above and beyond to ensure a space was perfect for guests.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their approach to staff training or how they implement their sustainability initiatives. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Public Area Attendant
IHG

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