At a Glance
- Tasks: Ensure cleanliness and maintenance of spa, gym, and pool facilities while providing excellent guest service.
- Company: Join voco Oxford Spires, a stylish hotel with a relaxed atmosphere and eco-friendly focus.
- Benefits: Earn £13.15 per hour, enjoy meals on duty, and access global career opportunities.
- Other info: Flexible hours, generous holiday, and discounts at hotels and stores worldwide.
- Why this job: Be part of a team that values guest experience and offers extensive training for career growth.
- Qualifications: Passion for service, previous guest-facing experience, and attention to detail are essential.
The predicted salary is between 13.15 - 13.15 £ per hour.
A fantastic opportunity for a Spa & Leisure Attendant to join our team in voco Oxford Spires on a 24-hour per week contract!
You will earn £13.15 per hour – equal to £16,411.20 salary
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire.
We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression.
With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre.
At voco Oxford Spires our guest rooms offer welcoming voco flourishes.
Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon’s bar with outside options for eating and drinking on the attractive terraces.
The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.
Our Spa & Leisure Attendant, you will work to ensure the maintenance and cleanliness of all spa, gym and pool facilities, ensuring health and safety standards are met and consistently upheld.
You will be responsible for meeting and greeting guests, answering spa and leisure enquiries, taking bookings, and conducting gym show-rounds for new members and guests.
You will obtain and record all relevant guest details including contact information, medical history and payment details.
You will work with our management team to maintain the highest standard of guest service whilst displaying genuine care for guest experience.
You’ll also support the team by ensuring all areas are clean, well-presented and fully stocked.
A key part of your role will include keeping treatment and brand knowledge up to date, with the ability to clearly describe the prices and benefits of our amazing product.
To succeed as a Spa & Leisure Attendant, you will need
- To be passionate about delivering great service and be guest focused
- Previous experience in a guest-facing role
- A passion for spa, wellness and fitness
- Attention to detail and ability to multitask duties
- High standards of cleanliness and pride in maintaining spotless leisure facilities
- Flexibility to work varied hours to include evenings and weekends
- Experience with handling guest queries and complaints professionally
Our Spa & Leisure Attendant enjoys a range of benefits including
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every employee company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
If you are someone who wants to join a company which favours laid-back but attentive connections,
You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process.
Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Spa Attendant in Oxford employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer that champions leadership development and workforce capability. Our inclusive work culture fosters innovation and collaboration, providing employees with unparalleled growth opportunities in a dynamic global environment. With a focus on AI-enabled learning solutions and a commitment to shaping future-ready leaders, IHG offers a meaningful and rewarding career path for those passionate about transforming the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant in Oxford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at IHG and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Attendant in Oxford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at IHG that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at IHG.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at IHG get a sense of who you are beyond your experience!
How to prepare for a job interview at IHG
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at IHG and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
