voco Oxford Thames hotel is seeking a Reception Shift Leader on a full-time contract. You will lead guest-facing operations at the Front Desk and support Spa & Leisure when required, delivering a warm, efficient guest experience and supervising shifts.
The role requires experience in reception, upselling, using Opera PMS, training colleagues, and coordinating with Housekeeping and F&B. We offer staff accommodation in Oxford, staff benefits, and career development within the IHG family.
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Guest Experience Lead - Reception & Spa Shift (Live-In) in Oxford employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer that champions leadership development and workforce capability. Our inclusive work culture fosters innovation and collaboration, providing employees with unparalleled growth opportunities in a dynamic global environment. With a focus on AI-enabled learning solutions and a commitment to shaping future-ready leaders, IHG offers a meaningful and rewarding career path for those passionate about transforming the hospitality industry.
